Who realized he needs Smartsupp live chat?
We switched to Smartsupp from another live chat product because of the top quality support Smartsupp provides. They've a great team of people ready to answer our questions and help us with everything we need.
We've been using Smartsupp live chat for several months now and it's perfect. Our team of 6 technicians provides technical support for home users, and Smartsupp helps us deliver quality, real-time support. Our customers love the fact that a real person is just one click away.
I have to say, I was very impressed with how easy setting up Smartsupp was. Training our employees to use the tool took less than 20 minutes. We were immediately able to see the positive effect Smartsupp chat had on our customers.
Boost conversions up to 5 times
Visitors who chat with you are 5x more likely to buy. Impact of live chat on conversions is measurable in Google Analytics.
Get instant feedback from visitors
Visitors will tell you what they are missing on your website. You just need to talk to them. Gather feedback instantly and improve your sales.
Get to know your customers
Have a better understanding of your customers by engaging in real-time conversation with them.
Improve customer loyalty
1-on-1 personal conversation is the best way to answer customer’s questions and show that you care about him.
Answer relevant questions
Listen to what your visitors have to say and answer their questions right away.