Smartsupp–Live Chat, Chatbots, and Video Recordings

Drive your online sales through conversations

Smartsupp combines live chat, chatbots, and video recordings to help save you time and effectively convert visitors into loyal customers.
Live chat conversation between a customer and an agent
Office shoes
XD design
AXA Assistance
Roneberg Smart
South and City College Birmingham
Das Welt Auto
UniCredit Bank
COLORADO Department of Labor and Employment

The proof is in the numbers–our customers trust the results

  • +169% conversion rate
  • +30% average order value
  • 98% satisfaction rating
"Smartsupp Live Chat helped us boost our sales by 10.8%. We have been using Smartsupp for several years and it helped us deliver a 30% higher order value and a 169% higher conversion rate."
Jakub Klaus
Jakub Klaus
E-Commerce Director of Breno
  • +397% conversion rate
  • 150 monthly chatbot interactions
  • 95% satisfaction rating
"Conversation is the key-live chat delivers a higher conversion rate. We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t."
Jan Houdek
Jan Houdek
CEO and owner of Dokonalá Káva

Provide the human touch

Make every visitor interaction valuable, resolve customer needs instantly, and drive sales via live chat.
  • every 5th conversation ends with conversion
  • + 30% average order value when chatting

Save your business precious time

Put your chatbot on the frontline and leverage the human agent resources when they really count.
  • 50% decrease in repetitive questions
  • + 248% conversion rate with chatbot

Increase sales opportunities

Gather key insights about your visitors’ buyer journey by identifying where to improve your website.
  • 98% of customers are happy with the advice
  • 10.8% of revenue comes from chatting

Learn with our experts at Smartsupp Academy

Read up and stay up with the trends! Our blog will keep you informed.

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

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Genuinely connect with visitors and turn them into loyal customers