New order received
Increase sales, decrease effort
Bring the in-store shopping experience online
Improve your visitors’ journeys with recordings
Added to shopping cart
Save at least 1 hour a day
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Purchased a women's bike
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Visited Comfy Saddles
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
Popular chat solution of European webshops and websites
Great choice! Order today and get 1 extra year of warranty. Automatically address visitors on your website and get more orders.
Shipping
Order status
Returning the goods
Please send us your email address and the number of your order. We will have a look at it for you.
Say goodbye to repetitive work. Have our chatbot handle all the tedious questions.
A folding bike is the best choice for a small apartment.
Help customers make buying decisions in no time at all.
Strike up personal conversations with your visitors. Help them select the right products and turn them into loyal customers.
Use customer data to add a personal touch.
Stay in touch with your customers – thanks to our mobile app.
Live chat, email communication, and Facebook Messenger – all in one convenient place.
Get a deeper understanding of your customers’ behavior with video recordings. Use this information to improve your website and ensure a smooth shopping experience.
Get a deeper understanding of your customers’ behavior with video recordings. Use this information to improve your website and ensure a smooth shopping experience.
Join more than 70 000 European companies and freelancers relying on Smartsupp
We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t.
We've calculated that the conversion rate of users who use chat is 10 times higher than those who do not engage in a conversation!
Smartsupp allows us to increase our conversion rate by offering quick and efficient advice which helps us make more sales.
It is our company’s best investment. Smartsupp helps us shorten the distance between us and our customers and it has also had an impact on the sales growth.
The chatbot answers the frequently asked questions instantly and allows our customer service reps to focus on the more detailed questions that our clients have.
Chatbot helps us to understand what the client is looking for and then introduce the customer service representative right after we understand the needs of the client.
Use our out-of-the-box integrations on e-commerce platforms and website builders
See all integrations
Visited 
This saddle will go great with that bicycle you bought last year.
Start a conversation
Can I pick up the package in person?
Does this bike come with a full service?
Can you send me a digital copy of the manual?
On-the-go assistance
Manage multiple channels
