Live chat, email inbox and FB Messenger in one place

Automation

Let our chatbot do the hard work

User visited products/bikes

Great choice! Order today and get 1 extra year of warranty.

Added to shopping cart

Save at least 1 hour a day

Say goodbye to repetitive work. Have our chatbot handle all the tedious questions.

Shipping

Order status

Returning the goods

FAQ chatbot

Please send us your email address and the number of your order. We will have a look at it for you.

Increase conversions up to 38%

Automatically address visitors on your website and get more orders.

Chatbot triggered

Where do you ride?

Nature

City

Where would you like to store your bicycle?

I have a big apartment

I don’t have much space

A folding bike is the best choice for a small apartment.

Make the purchase journey 2x faster

Help customers make buying decisions in no time at all.

More about chatbots

Live chat

Bring the in-store shopping experience online

Strike up personal conversations with your visitors. Help them select the right products and turn them into loyal customers.

Purchased a women's bike
Visited Comfy Saddles

This saddle will go great with that bicycle you bought last year.

On-the-go assistance

Stay in touch with your customers – thanks to our mobile app.

New visitor on your website

Start a conversation

Hello! Could you help me assemble the bike from your shop?

Personalize their shopping experience

Use customer data to add a personal touch.

Can I pick up the package in person?

Does this bike come with a full service?

Can you send me a digital copy of the manual?

Manage multiple channels

Live chat, email communication, and Facebook Messenger – all in one convenient place.

See more features

Video recordings

See where you lose your customers

Get a deeper understanding of your customers’ behavior with video recordings. Use this information to improve your website and ensure a smooth shopping experience.

"Smartsupp is a lifesaver! It helps all of our customers to complete their purchase!"

Thanks to Smartsupp, we are able to assist multiple customers and answer their questions in no time. Most of these customers then make a purchase so Smartsupp works very well for us!

Otakar Janík Co-founder of svetplodu.cz

"With Smartsupp we are able to turn 8 out of 10 conversations into a sale."

Customer communication is absolutely essential for our business. The best thing about Smartsupp is that it makes our communication more effective and gives us more opportunities to make a sale. Now we are able to turn 8 out of 10 questions into a sale!