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We switched to Smartsupp from another live chat product because of the top quality support Smartsupp provides. They've a great team of people ready to answer our questions and help us with everything we need.
We've been using Smartsupp live chat for several months now and it's perfect. Our team of 6 technicians provides technical support for home users, and Smartsupp helps us deliver quality, real-time support. Our customers love the fact that a real person is just one click away.
I have to say, I was very impressed with how easy setting up Smartsupp was. Training our employees to use the tool took less than 20 minutes. We were immediately able to see the positive effect Smartsupp chat had on our customers.