Same traffic,
more sales

Smartsupp is your personal shopping assistant. Engage and assist your visitors at the right time with the right message and offer.

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  • Live chat
  • Chatbot
  • Multi-channel
Type a message
Welcome back! Enjoy free delivery on your next order. Welcome back! How can I help you?
New order received
1

Popular chat solution of European webshops and websiteS

Automation

Let our chatbot do the hard work

User visited products/bikes
Great choice! Order today and get 1 extra year of warranty.
Added to shopping cart

Increase conversions up to 38%

Automatically address visitors on your website and get more orders.

Shipping
Order status
Returning the goods
FAQ chatbot
Please send us your email address and the number of your order. We will have a look at it for you.

Save at least 1 hour a day

Say goodbye to repetitive work. Have our chatbot handle all the tedious questions.

Chatbot triggered
Where do you ride?
Nature
City
Where would you like to store your bicycle?
I have a big apartment
I don’t have much space
A folding bike is the best choice for a small apartment.

Make the purchase journey 2x faster

Help customers make buying decisions in no time at all.

Live chat

Bring the in-store shopping experience online

Strike up personal conversations with your visitors. Help them select the right products and turn them into loyal customers.

This saddle will go great with that bicycle you bought last year.
New visitor on your website Start a conversation
Hello! Could you help me assemble the bike from your shop?
Reply
Can I pick up the package in person?
Does this bike come with a full service?
Can you send me a digital copy of the manual?

Personalize their shopping experience

Use customer data to add a personal touch.

On-the-go assistance

Stay in touch with your customers – thanks to our mobile app.

Manage multiple channels

Live chat, email communication, and Facebook Messenger – all in one convenient place.

Video recordings

See where you lose your customers

Get a deeper understanding of your customers’ behavior with video recordings. Use this information to improve your website and ensure a smooth shopping experience.

  • Alice Sauer
  • Shopping cart recording
...

Get a deeper understanding of your customers’ behavior with video recordings. Use this information to improve your website and ensure a smooth shopping experience.

Popular chat solution of European webshops and websiteS

"With Smartsupp we are able to turn 8 out of 10 conversations into a sale."

Customer communication is absolutely essential for our business. The best thing about Smartsupp is that it makes our communication more effective and gives us more opportunities to make a sale. Now we are able to turn 8 out of 10 questions into a sale!

Ondřej Vrabec Owner of venkovnihry.cz

"Smartsupp helps us generate more than ten thousand additional sales each month."

Smartsupp is an essential communication and sales tool. It works great. On average, every third conversation leads to a sale.

Dan Višňák Co-founder of x-trenink.cz

"Smartsupp is a lifesaver! It helps all of our customers to complete their purchase!"

Thanks to Smartsupp, we are able to assist multiple customers and answer their questions in no time. Most of these customers then make a purchase, so Smartsupp works very well for us!

Otakar Janík Co-founder of svetplodu.cz
Integration

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

See all integrations

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Convert your visitors into customers

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