Drive your online sales through conversations
Empower your online success. Discover AI, LeadGen chatbots, Live Chat, and more - your toolkit for engaging visitors and driving sales.
Trusted by 100 000+ active customers worldwide
The proof is in the numbers–our customers trust the results
- +40% conversion to a deal
- +25% increase in sales leads
- 18% conversion to chat on mobile
“The conversion to a deal is much higher with Smartsupp at 40%, along with the very visible 25% increase in sales leads.”
Rutger de Groot
CEO of Bconnect
- +169% conversion rate
- +30% average order value
- 98% satisfaction rating
“Smartsupp Live Chat helped us boost our sales by 10.8%. We have been using Smartsupp for several years and it helped us deliver a 30% higher order value and a 169% higher conversion rate.”
E-Commerce Director of Breno
- 9.7% increase in sales
- 10.3% conversion rate from chat alone
- 2.3 times higher average order value
"We see Smartsupp as a sales channel that allows us to significantly increase our overall sales. The conversion rate from chat alone is 10.3%, which proves the efficiency of this service."
- +397% conversion rate
- 150 monthly chatbot interactions
- 95% satisfaction rating
“Conversation is the key-live chat delivers a higher conversion rate. We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t.”
CEO and owner of Dokonalá Káva
- 60% of communication handled by chat
- 1/2 of their working day saved with chatbot
- 30% of the queries they received resolved by chatbot
“Smartsupp's chatbot helps us save ½ of a working day per agent, and resolves 30% of our customers' queries.”
Director of Operations, Law & Processes
- 20% of communication handled via chat
- 30 people are able to share the workload
- 9h per day with the online status “On” via chat
"Smartsupp's chatbot runs on our website 24/7, saving customer support loads of time."
- 150 conversations per day
- 3000 daily visits
- 40% of all queries resolved by chatbot
“During the high season, we have 150 conversations a day. The chat provides us with enough time to respond. There is no pressure to respond like there is on a phone call.”
Customer Support Manager
Provide the human touch
Make every visitor interaction valuable, resolve customer needs instantly, and drive sales via live chat.
- every 5th conversation ends with conversion
- + 30% average order value when chatting
Save your business precious time
Put your chatbot on the frontline and leverage the human agent resources when they really count.
- 50% decrease in repetitive questions
- + 248% conversion rate with chatbot
Learn with our experts at Smartsupp Academy
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Don’t take our word for it-customers say it best
Smartsupp enables me to effortlessly manage multiple customers, generate leads instantly, and avoid being tied up on the phone all day.
Live chat is great, because I can communicate with customers in real time.
Smartsupp helps us with better customer outreach and online sales, which leads to higher conversion rate.
The way this app is designed and scoped is absolutely awesome! It surpasses all competition in its efforts to satisfy every need and desire!
E-commerce is easier now with a possibility to navigate clients to the products they are looking for.
I'm excited about the online tracking of user behavior as well as statistics, automatic replies, and notifications.
We're thrilled to have found SmartSupp. It's an excellent real-time chat feature for engaging with website visitors and fulfills all our requirements.
Since the integration we have a close contact with our customers. Questions about the product or the customer journey can be clarified directly and without complications.