✨ Experience the future of conversational e-commerce with AI powered chatbot. Learn more about AI today!

Drive your online sales through conversations

Empower Your Online Success: Discover AI, LeadGen Chatbots, Live Chat, and More - Your Toolkit for Engaging Visitors and Driving Sales.
Live chat conversation between a customer and an agent

Trusted by 100 000+ active customers worldwide

Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment

The proof is in the numbers–our customers trust the results

  • +40% conversion to a deal
  • +25% increase in sales leads
  • 18% conversion to chat on mobile
“The conversion to a deal is much higher with Smartsupp at 40%, along with the very visible 25% increase in sales leads.”
Rutger de Groot
Rutger de Groot
CEO of Bconnect
  • 9.7% increase in sales
  • 10.3% conversion rate from chat alone
  • 2.3 times higher average order value
"We see Smartsupp as a sales channel that allows us to significantly increase our overall sales. The conversion rate from chat alone is 10.3%, which proves the efficiency of this service."
Martin Kubica
Martin Kubica
  • +397% conversion rate
  • 150 monthly chatbot interactions
  • 95% satisfaction rating
“Conversation is the key-live chat delivers a higher conversion rate. We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t.”
Jan Houdek
Jan Houdek
CEO and owner of Dokonalá Káva
  • 60% of communication handled by chat
  • 1/2 of their working day saved with chatbot
  • 30% of the queries they received resolved by chatbot
“Smartsupp's chatbot helps us save ½ of a working day per agent, and resolves 30% of our customers' queries.”
Šárka Kaiserová
Šárka Kaiserová
Director of Operations, Law & Processes
  • 20% of communication handled via chat
  • 30 people are able to share the workload
  • 9h per day with the online status “On” via chat
"Smartsupp's chatbot runs on our website 24/7, saving customer support loads of time."
Tomáš Linhart
Tomáš Linhart
Project Manager
  • 150 conversations per day
  • 3000 daily visits
  • 40% of all queries resolved by chatbot
“During the high season, we have 150 conversations a day. The chat provides us with enough time to respond. There is no pressure to respond like there is on a phone call.”
Irena Žirovnická
Irena Žirovnická
Customer Support Manager

Provide the human touch

Make every visitor interaction valuable, resolve customer needs instantly, and drive sales via live chat.
  • every 5th conversation ends with conversion
  • + 30% average order value when chatting

Save your business precious time

Put your chatbot on the frontline and leverage the human agent resources when they really count.
  • 50% decrease in repetitive questions
  • + 248% conversion rate with chatbot

Effectively engage and capture leads

Automatically engage and capture leads on your website, turning visitors into potential customers around the clock.
  • 600 new e-mail contacts in a month
  • +25% increase in sales leads

Learn with our experts at Smartsupp Academy

Read up and stay up with the trends! Our blog will keep you informed.

Power up your business with our conversational AI chatbot! 

Experience the future of conversational e-commerce firsthand.

Don’t take our word for it-customers say it best

  • Leader G2 Crowd badge
  • Highest User Adoption G2 Crown badge
  • High Peformer G2 Crowd badge
  • High Performer G2 Crowd badge
  • Leader summer 2023 G2 Crowd badge
Smartsupp enables me to effortlessly manage multiple customers, generate leads instantly, and avoid being tied up on the phone all day.
Timo K.
Small-Business
Full star Full star Full star Full star Full star
Live chat is great, because I can communicate with customers in real time.
Dominique C.
Small-business
Full star Full star Full star Full star Full star
Smartsupp helps us with better customer outreach and online sales, which leads to higher conversion rate.
Marketing Z.
Small-business
Full star Full star Full star Full star Full star
The way this app is designed and scoped is absolutely awesome! It surpasses all competition in its efforts to satisfy every need and desire!
Danny L.
Entertainment
Full star Full star Full star Full star Full star
E-commerce is easier now with a possibility to navigate clients to the products they are looking for.
Sklep W.
Small-business
Full star Full star Full star Full star Full star
I'm excited about the online tracking of user behavior as well as statistics, automatic replies, and notifications.
Jan V.
Small-Business
Full star Full star Full star Full star Full star
We're thrilled to have found SmartSupp. It's an excellent real-time chat feature for engaging with website visitors and fulfills all our requirements.
Sophia M.
Computer Software
Full star Full star Full star Full star Full star
Since the integration we have a close contact with our customers. Questions about the product or the customer journey can be clarified directly and without complications.
Manuel K.
Mid-Market
Full star Full star Full star Full star Full star

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

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Genuinely connect with visitors and turn them into loyal customers