Drive your online sales through conversations

Smartsupp combines live chat, chatbots, and video recordings to help save you time and effectively convert visitors into loyal customers.

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Live chat conversation between a customer and an agent

Trusted by 100 000+ active customers worldwide

COLORADO Department of Labor and Employment

Increase conversion rates and sales like clockwork

Smartsupp delivers visitor engagement in real-time, at the right time.

We speak your language with our excellent multilingual customer support.

We empower customer service teams–perfect for online store managers!

The proof is in the numbers–our customers trust the results

+40% conversion to a deal
+25% increase in sales leads
18% conversion to chat on mobile

“The conversion to a deal is much higher with Smartsupp at 40%, along with the very visible 25% increase in sales leads.”

Rutger de Groot

CEO of Bconnect

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+169% conversion rate
+30% average order value
98% satisfaction rating

“Smartsupp Live Chat helped us boost our sales by 10.8%. We have been using Smartsupp for several years and it helped us deliver a 30% higher order value and a 169% higher conversion rate.”

Jakub Klaus

E-Commerce Director of Breno

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+397% conversion rate
150 monthly chatbot interactions
95% satisfaction rating

“Conversation is the key-live chat delivers a higher conversion rate. We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t.”

Jan Houdek

CEO and owner of Dokonalá Káva

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60% of communication handled by chat
1/2 of their working day saved with chatbot
30% of the queries they received resolved by chatbot

“Smartsupp's chatbot helps us save ½ of a working day per agent, and resolves 30% of our customers' queries.”

Šárka Kaiserová

Director of Operations, Law & Processes

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20% of communication handled via chat
30 people are able to share the workload
9h per day with the online status “On” via chat

"Smartsupp's chatbot runs on our website 24/7, saving customer support loads of time."

Tomáš Linhart

Project Manager

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150 conversations per day
3000 daily visits
40% of all queries resolved by chatbot

“During the high season, we have 150 conversations a day. The chat provides us with enough time to respond. There is no pressure to respond like there is on a phone call.”