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Smartsupp release notes 12/20 and 01/21

February 17, 2021 | Jan Švábík | Product News, Smartsupp
release_notes (1)
Featured
Here is a brief summary of the features added in December 2020 and January 2021. Don’t miss FAQ chatbot –... Read more »
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FB cover
February 4, 2021 | Smartsupp

Reply to Facebook messages directly from Smartsupp

Do you have a Facebook business page for your online store? If yes, you most likely have to regularly check... Read more »
Jan Švábík Jan Švábík
FAQ chatbot cover
February 1, 2021 | Product News, Smartsupp

Our new FAQ chatbot answers customers’ questions on your behalf

Starting today you can spend more time on other activities than just replying to conversations because our new FAQ chatbot... Read more »
Jan Švábík Jan Švábík
7 tips cover@2x
January 4, 2021 | Smartsupp, Tips, Tipy

7 principles of correct customer communication

Do not lose your business needlessly. While shopping around for Christmas presents, we discovered (and used) our chat on various... Read more »
Jan Švábík Jan Švábík
release_notes (1)
December 18, 2020 | Product News, Smartsupp

Smartsupp release notes 11/20

Here is a simple summary of the features added in November: Dashboard setting up your profile is simpler (see here) multiple... Read more »
Jan Švábík Jan Švábík
Mobile apps
December 16, 2020 | Smartsupp, Tips

Wherever you are you can always answer your customers using our mobile app.

Do you feel like the constant checking of your computer to see if you received a message from a customer... Read more »
Jan Švábík Jan Švábík
smartsupp christmas shortcuts
December 4, 2020 | Smartsupp, Tips, Tipy

Recurring Christmas questions? Be faster with shortcuts!

We all know what this time of year is like. Christmas is almost here and people are shopping for presents.... Read more »
Jan Švábík Jan Švábík
smartsupp christmas
November 26, 2020 | Smartsupp, Tips, Tipy

How to prepare your e-shop for Christmas with chatbot?

Christmas is around the corner, the magical time of hustle and bustle, nerves, frantic shopping, but also time spent with... Read more »
T03PHPRA4-UN3K7F8Q2-97c864c634ba-512 Karen Nadal
release_notes (1)
November 18, 2020 | Product News, Smartsupp

Smartsupp release notes 10/20

Here is a simple summary of the features we have added this October:   Dashboard “Resolve” button added into the... Read more »
m smartsupp web Michaela Žabková
smartsupp tutorial
November 18, 2020 | Smartsupp, Tips

FAQs: What have you been asking this month?

We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts.... Read more »
T03PHPRA4-UN3K7F8Q2-97c864c634ba-512 Karen Nadal
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