Smartsupp release notes 12/20 and 01/21
Featured
Here is a brief summary of the features added in December 2020 and January 2021. Don’t miss FAQ chatbot –... Read more »
Reply to Facebook messages directly from Smartsupp
Do you have a Facebook business page for your online store? If yes, you most likely have to regularly check... Read more »
Our new FAQ chatbot answers customers’ questions on your behalf
Starting today you can spend more time on other activities than just replying to conversations because our new FAQ chatbot... Read more »
7 principles of correct customer communication
Do not lose your business needlessly. While shopping around for Christmas presents, we discovered (and used) our chat on various... Read more »
Smartsupp release notes 11/20
Here is a simple summary of the features added in November: Dashboard setting up your profile is simpler (see here) multiple... Read more »
Wherever you are you can always answer your customers using our mobile app.
Do you feel like the constant checking of your computer to see if you received a message from a customer... Read more »
Recurring Christmas questions? Be faster with shortcuts!
We all know what this time of year is like. Christmas is almost here and people are shopping for presents.... Read more »
How to prepare your e-shop for Christmas with chatbot?
Christmas is around the corner, the magical time of hustle and bustle, nerves, frantic shopping, but also time spent with... Read more »
Smartsupp release notes 10/20
Here is a simple summary of the features we have added this October: Dashboard “Resolve” button added into the... Read more »
FAQs: What have you been asking this month?
We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts.... Read more »
