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Unveiling the Faces Behind Our Blog

Explore the genuine passion our authors bring to Smartsupp’s blog, making it a hub of knowledge and creativity in the realms of customer service, chatbots, and online business.

Jana Nádvorníková

Jana Nádvorníková

Product Marketer

As a product marketer, my priority is to assist our users in getting the most of our product. Beyond work hours, I'm a devoted plant lover and a avid hiker. 🌱

Current Smartsupper
Tim Robinson

Tim Robinson

Marketing Specialist

Tim Robinson is Digital Marketing Manager at PACK & SEND NZ, a 25+ years old and respected brand in ecommerce, logistics, and freight delivery solutions. Tim has 20 years of combined experience in sales and marketing.

Current Smartsupper
Antonio Gabrić

Antonio Gabrić

Copywriter

Antonio Gabric is an outreach manager at Hunter leading link-building and outreach team to connect industry leaders. For the last three years, he’s been helping SaaS companies grow their organic traffic and revenue through link building. To get in touch and follow his experiments, say hi on LinkedIn.

Former Smartsupper
Diego Fildes

Diego Fildes

Content Marketer
Avid existentialist, music producer and DJ, sports lover, content writer, and proud husband and dad of two crazy little ones.
Former Smartsupper
Jan Švábík

Jan Švábík

Website developer

Former part-time copywriter at Smartsupp, now dedicated to developing the website. Founder of Comfyform and Jetlio, crafting digital magic.

Former Smartsupper
Jiří Král

Jiří Král

Content Manager

My surname means king and I will do everything to prove the content is just that. By presenting the subject of chatbots and AI in a comprehensible way.

Former Smartsupper
Kate Parish

Kate Parish

Copywriter

Kate Parish is the chief marketing officer at Onilab, a full-service e-commerce agency with a focus on Magento. Kate has been working on diverse marketing strategies for more than 8 years. Kate is constantly exploring the topics of SEO, branding, SMM, PPC, and Magento PWA development.

Former Smartsupper
Kinga Edwards

Kinga Edwards

Content Marketer

Owner & Creative Director at Brainy Bees. Breathing content on a daily basis. She believes that insights are everywhere!

Former Smartsupper
Lenka Homolová

Lenka Homolová

L2 Customer Support

Customer Care tutorial creator who loves coffee, wine & yoga time. I am in charge of tips & tricks section to help Smartsuppers enjoy the product on maximum.

Former Smartsupper
Marcelina Wróbel

Marcelina Wróbel

Copywriter

One of the Brainy Bees 🐝 creating for Smartsupp, buzzing with words. Content is my way to make people content.

Former Smartsupper
Michaela Žabková

Michaela Žabková

Content Marketing Specialist

Member of Smartsupp as a Content Marketing Specialist in 2019-2020. Apart from creating content I enjoy traveling and drinking coffee.

Former Smartsupper
Sofie Pokorná

Sofie Pokorná

Customer Happiness Officer

Member of Smartsupp as a Customer Happiness Officer (2016). One of our first authors who started our blog!

Former Smartsupper
Tomáš Horáček

Tomáš Horáček

Product Manager
At Smartsupp, I take care about product delivers the highest possible value to our customers. Outside of work, the best activities to charge my batteries are bike trips, playing badminton and, of course, activities with my little kids.
Former Smartsupper
Zosia Szczech

Zosia Szczech

English, Polish and French customer hero

I work as Customer Hero at Smartsupp (2018-2019). My superpower is that I speak fluently English, Polish and French. Content and writing is my passion.

Former Smartsupper