Here is a simple summary of the features added in November:
Dashboard
- setting up your profile is simpler (see here)
- multiple agent per chat prevention (see here)
- message source icons (see here)
- “required” or “optional” settings for e-mail input in auth form
Mobile app
- app speed and stability improvements
- minor graphic changes
- free package color settings bug fixed
- notifications are shown when app is opened
- messages that failed to sent have red background
- conversation/last message channel is displayed
BETA users
- Facebook messages integration
- new statistics UI, including new metric – online time
- conversation categories
Any questions or comments? Write us in the chat or at support@smartsupp.com.
