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Reduce Cart Abandonment with Chatbot: How-To
Ever wondered how to reduce cart abandonment with a chatbot? The answer is Smartsupp. Check out the article for more details.
Intercom System Alternatives You Should Know
Looking for Intercom system alternatives? We've gathered the top 5 tools you really need to check out.
How to Chat with Customers on Your Website: 15+ Best Practices
Check out the best practices for chatting with customers on your website.
Chatbot Social Media: How Business Uses Chatbots on Social Media
How can you leverage chatbots on social media? Read our blog post to find out more!
Creating a Webchat: 10 Crucial Steps and Best Practices
Thinking about implementing a webchat in your business? Read our article and get inspired!
Zopim: Our Review and Alternatives You Can Check
Looking for alternatives to Zopim, or having a few tools to test in your pipeline? Read our article to make an informed decision!
Why and How to Add Live Chat to Website
Adding a live chat widget to your website is easier – and more beneficial – than you think. Find out why!
Conversational Commerce Market Trends–Driving Online Sales Through Live Chat and More
Find out why live chat, chatbots, and other conversational e-commerce tools are the best way to drive online sales in today’s booming internet marketplace.
20+ Questions about Chatbot Support: Answered
In this blog post, we'll answer some of the most frequently asked questions (FAQs) about chatbot support. 🙌🏼
What is a Chatbot: The Ultimate Guide
Want to know what chatbots are, how they work, and the benefits they offer businesses? This guide has everything you need to know.
Tidio Alternatives: Best Live Chat Apps to Choose From
Looking for Tidio alternatives? Look no further – read our blog post and find out our best picks for alternatives to Tidio.
10 Benefits of Using a Support Bot for Online Businesses
A growing number of online businesses are using bots to answer customer queries. Find out why you should consider this option too.
The Importance of Excellent Communication in Chat Customer Service
How important is good communication in chat customer service? Read our blog post to find out today!
Zendesk Chat – Here's What to Use Instead of It
Zendesk Chat is popular for customer support, but the product might also have some shortcomings. Here are the best alternatives to Zendesk chat.
Pure Chat Alternatives: Our Picks for 2022 (and Beyond)
Looking for a Pure Chat alternative? Look no further and check our top picks you may want to test out.
9 Reasons Why You Need Customer Service Chat
Customer service chat is the best way to drive online business. Here are 9 reasons why you shouldn't miss out on this revolutionary customer service tool.
What is Chatbot Marketing – and Why Bother? [guide]
Keep reading to learn what chatbot marketing is and how to create a chatbot for your business to help your marketing team.
Web chat for the win-win: Drive online sales through conversations
Why to use web chat? What features does it offer? How does it strengthen your business? How does it save you time? And how your money? Let's find out.
Chatbot sidekick to the rescue: Save valuable time and resources
Smartsupp delivers new chatbot capabilities that help your webshop save time, money, and resources–automate FAQs and tend to best quality visitors first.
January 2022 Release Notes–Kicking the year off strong!
Hey there, Smartsuppers! Our team has been hard at work since the beginning of the year and we have some cool new product updates for you this month.
Setting up a chatbot to increase conversions and efficiency step by step
In the previous article we have explained what exactly a chatbot is and what it can help you with as an owner of an online store. This time, we will show you se…
Smartsupp release notes 05/2021
Here’s a brief summary of the features we added during May 2021. Some of these features were mentioned in the previous release notes article by mistake so we re…
Save time and sell more with chatbots
Chatbots are the future of live chat on websites. On the one hand, they reduce costs and save entrepreneurs’ time, on the other hand, they are ready to help cus…
TOP 5 Smartsupp must-have features for your business
Have you just created a new account and installed Smartsupp on your website? Great! We’d like to show you five useful features that will help you impress your c…
Our new FAQ chatbot answers customers’ questions on your behalf
Starting today you can spend more time on other activities than just replying to conversations because our new FAQ chatbot deals with the most frequent question…
How to prepare your e-shop for Christmas with chatbot?
Christmas is around the corner, the magical time of hustle and bustle, nerves, frantic shopping, but also time spent with the family, lots of food and gifts… bu…
How to build a chatbot without coding? Smartsupp Chatbot garage.
An article for all e-commerce business owners, marketers and other non-programmers who want to build a chatbot quickly and without a line of code.
What are the latest changes in the Smartsupp dashboard?
New look, new conversation categories, new Chatbot garage. Our innovations on't end with a fresh new chat box and file-sharing.
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