Shopify

Smartsupp Live Chat Integration

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etapa 1Download app

Download app on Shopify app store.

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etapa 2Install plugin

Install app as follows.

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etapa 3Create account

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etapa 4Connect existing account

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etapa 5Chat box is visible 

Smartsupp is now visible on your website.

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To chat with visitors and see them on website log in to Smartsupp Dashboard.

Visitor recording

Visitor recording does not work on checkout page.

We can record 99% of your Shopify pages. Only exception is checkout page. The reason is this process happens on https://checkout.shopify.com/ URL and not your actual shop URL.

The ability to use your own domain name on checkout is a feature currently limited to Shopify Plus accounts. In this case we can record your checkout process.