Free Chatbot Software for Website | Smartsupp

Don’t work harder, work smarter

Reply instantly, suggest products, service customers, and much more, all without even breaking a sweat.
Interaction with a chatbot example

Trusted by 100 000+ active customers worldwide

Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment

Our promise to our users

Smartsupp will help you engage visitors in real-time, at the right time.

We provide excellent multilingual resources and customer support.

We empower both customer service teams and online store managers!

Human-chatbot combination

Automate your sales and customer care processes

Our chatbot is your superstar agent built to serve your customers, all while helping drive your online sales. The human-chatbot combo is a must for online businesses of all sizes.
Respond. Engage. Promote.

Increase Online Sales with Less Effort

Useful tip

Don’t know how to set up a chatbot?

No problem! Smartsupp offers chatbot templates to help you get started.

Guide Visitors and Boost Conversion Rates

Save Time and Resources

Rest easy–chatbot on duty

The chatbot has you covered 24/7. Instant replies all the way through to great product suggestions, your business is in good hands.

Simplify your workflow

Let chatbot answer FAQs and take care of routine customer care tasks so that your agents can focus on more important visitor requests and needs.

Use chatbot AI to check order statuses

Currently available for Shoptet, the chatbot delivers order statuses in real-time with package tracking. Let the chatbot leave your customers at ease, and keep them updated!

The proof is in the numbers–our customers trust the results

  • +40% conversion to a deal
  • +25% increase in sales leads
  • 18% conversion to chat on mobile
“The conversion to a deal is much higher with Smartsupp at 40%, along with the very visible 25% increase in sales leads.”
Rutger de Groot
Rutger de Groot
CEO of Bconnect
  • +169% conversion rate
  • +30% average order value
  • 98% satisfaction rating
“Smartsupp Live Chat helped us boost our sales by 10.8%. We have been using Smartsupp for several years and it helped us deliver a 30% higher order value and a 169% higher conversion rate.”
Jakub Klaus
Jakub Klaus
E-Commerce Director of Breno
  • +397% conversion rate
  • 150 monthly chatbot interactions
  • 95% satisfaction rating
“Conversation is the key-live chat delivers a higher conversion rate. We were able to achieve 379% more sales with visitors who used chat versus the ones who didn’t.”
Jan Houdek
Jan Houdek
CEO and owner of Dokonalá Káva
  • 60% of communication handled by chat
  • 1/2 of their working day saved with chatbot
  • 30% of the queries they received resolved by chatbot
“Smartsupp's chatbot helps us save ½ of a working day per agent, and resolves 30% of our customers' queries.”
Šárka Kaiserová
Šárka Kaiserová
Director of Operations, Law & Processes
  • 20% of communication handled via chat
  • 30 people are able to share the workload
  • 9h per day with the online status “On” via chat
"Smartsupp's chatbot runs on our website 24/7, saving customer support loads of time."
Tomáš Linhart
Tomáš Linhart
Project Manager
  • 150 conversations per day
  • 3000 daily visits
  • 40% of all queries resolved by chatbot
“During the high season, we have 150 conversations a day. The chat provides us with enough time to respond. There is no pressure to respond like there is on a phone call.”
Irena Žirovnická
Irena Žirovnická
Customer Support Manager

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

See all integrations
Make life easier with chatbot.

Use Smartsupp today and work hard where it matters most.