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Reply instantly, suggest products, service customers, and much more, all without even breaking a sweat.

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Trusted by 100 000+ active customers worldwide

COLORADO Department of Labor and Employment

Human-chatbot combination

Automate your sales and customer care processes

Our chatbot is your superstar agent built to serve your customers, all while helping drive your online sales. The human-chatbot combo is a must for online businesses of all sizes.

Power up your business with our conversational AI chatbot!

Experience the future of conversational e-commerce firsthand.

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Respond. Engage. Promote.

Increase Online Sales with Less Effort

Deliver rapid responses to customer inquiries

Don’t leave your customers hanging–greet your visitors instantly and help them find the products they are most likely to buy so that they become loyal patrons of your business.

Engage visitors and customers with ease

Let your chatbot break the ice for you–reach out to customers and offer them the options that are most likely to appeal to their needs, saving you time and resources.

Promote and upsell products via chatbot

Need an extra marketing push? Your chatbot is the perfect sales assistant, offering menus of options to your shoppers that will help them make purchases they’re satisfied with.

Useful tip

Don’t know how to set up a chatbot?

No problem! Smartsupp offers chatbot templates to help you get started.

Guide Visitors and Boost Conversion Rates

Put your chatbot on the frontline

Obtain better quality leads and deliver only relevant inquiries to your human agents, helping them improve conversion rates while optimizing your customer service strategy.

Give visitors a reliable shopping guide

Increase sales opportunities while helping your visitors find what they want by setting up your chatbot with thorough menu options that will guide them on their shopping journey.

Acquire customer details via chatbot

Obtain invaluable visitor details and determine which chatbot menu options customers select most. Gain a better understanding of your target audience and best-selling products.

Save Time and Resources

Rest easy–chatbot on duty

The chatbot has you covered 24/7. Instant replies all the way through to great product suggestions, your business is in good hands.

Simplify your workflow

Let chatbot answer FAQs and take care of routine customer care tasks so that your agents can focus on more important visitor requests and needs.

Use chatbot AI to check order statuses

Currently available for Shoptet, the chatbot delivers order statuses in real-time with package tracking. Let the chatbot leave your customers at ease, and keep them updated!

Use Cases: Put Your Chatbot in Action!

Lead Generation and Data Collection

Collect reliable contacts and visitor details with chatbot to identify sales opportunities.

Chatbot as a First Filter

Let your chatbot greet visitors and also identify the best sales opportunities.

Special Offers and Sales Opportunities

Use chatbot to promote Black Friday sales and limited time offers.

Highlighted Products and Guided Shopping

Use the chatbot to offer visitors the products that they are most likely to buy.

Don’t take our word for it-customers say it best

Smartsupp enables me to effortlessly manage multiple customers, generate leads instantly, and avoid being tied up on the phone all day.

Timo K.

Small-Business

Live chat is great, because I can communicate with customers in real time.

Dominique C.

Small-business

Smartsupp helps us with better customer outreach and online sales, which leads to higher conversion rate.

Marketing Z.

Small-business

The way this app is designed and scoped is absolutely awesome! It surpasses all competition in its efforts to satisfy every need and desire!

Danny L.

Entertainment

E-commerce is easier now with a possibility to navigate clients to the products they are looking for.

Sklep W.

Small-business

I'm excited about the online tracking of user behavior as well as statistics, automatic replies, and notifications.

Jan V.

Small-Business

We're thrilled to have found SmartSupp. It's an excellent real-time chat feature for engaging with website visitors and fulfills all our requirements.

Sophia M.

Computer Software

Since the integration we have a close contact with our customers. Questions about the product or the customer journey can be clarified directly and without complications.

Manuel K.

Mid-Market