Shopify

step 1Download app

Download app on Shopify app store.

smartsupp-shopify-plugin-01

step 2Install plugin

Install app as follows.

smartsupp-shopify-plugin-02

step 3Create account

smartsupp-shopify-plugin-03

smartsupp-shopify-plugin-04

step 4Connect existing account

smartsupp-shopify-plugin-05

smartsupp-shopify-plugin-06

step 5Chat box is visible 

Smartsupp is now visible on your website.

smartsupp-shopify-plugin-07

Visitor recording

Visitor recording does not work on checkout page.

We can record 99% of your Shopify pages. Only exception is checkout page. The reason is this process happens on https://checkout.shopify.com/ URL and not your actual shop URL.

The ability to use your own domain name on checkout is a feature currently limited to Shopify Plus accounts. In this case we can record your checkout process.