Popular live chat for e‑commerce

Convert visitors to customers. A website without live chat is like a brick-and-mortar store without a shop assistant–ready to talk business?

Chat for free

Quick setup

Start chatting in 2 minutes

Integrations

PrestaShop, OpenCart, etc.

Chat on the go

iOS & Android app

500% higher customer engagement

Step behind the counter of your webshop

Online store without a chat is like a brick-and-mortar store without a shop assistant. Step behind a virtual counter of your online store and start a personal conversation with your customers.

Make your visitor feel welcome
Offer help with merchandise selection
Motivate with special offers & discounts

Positive impact on conversions

Boost sales on your webshop

Data shows that visitors who chat with you are up to 5 times more likely to buy. Measure impact of Smartsupp on conversions in Google Analytics.

Customer identification

See customer’s details in chat

See customer info like name, email or phone directly in Smartsupp when chatting, thanks to our out-of-the-box integrations with e-commerce platforms.

Automatic messages

Automate your customer care

Smartsupp allows you to proactively engage visitors. Set up personalized automatic messages based on visited page and how long visitor spent on it.

Video recordings

Understand customer behavior

Watch behavior of your visitors while making a purchase. You can see pages they browsed, their mouse movement, clicks and understand where they are getting stuck.