Search for Xabber in Google Play, install and open it.
- Do not use your account e-mail !
- Fill in UID which is unique e-mail for your mobile connection.
- Copy it from Dashboard > Settings > Personal > XMPP
- Or click here: https://dashboard.smartsupp.com/#user:im
- Do not create new password !
- Use your Smartsupp account password.
Allow XABBER to stay connected on background to get notifications and messages.
To prevent Xabber from switching to « AUTO-AWAY » mode, go to Settings.
You can switch status to Available (online) or offline.
You will see a list of visitors on your website that you can chat with.