Domain whitelist

You can restrict the display of the chat box only for specific domains in Settings > General(1) > General(2) > Domain whitelist(3)
Smartsupp will only appear on the listed domain. If you leave the field empty, then Smartsupp chat can be added to any domain.

smartsupp-domain-whitelist-en-01

If you decided to use domain whitelist, please make sure that you’ve entered your domain(s) in a correct way. Do not use capital letters, protocol or path, only domains.

Correct listing:

www.website.com
website.com

Incorrect listing (do not use!, will be automatically corrected):

http://www.website.com
https://www.website.com
www.website.com/example
*.website.com