In the Visitors tab, you can see all of the people who are currently browsing your website.
You can use the search bar (1) to find a specific visitor, or filters (2) to display just the relevant visitors.
- Active – visitors who are actively browsing your website (there were some activity recorded in the last 10 minutes)
- In chat – visitors, who are currently chatting with your agents
- Customers – visitors who are identified by authorization form, or API
- Auto-messaged – visitors who received an automatic message
- Blocked – visitors who were blocked by your agents
Any questions? Contact us at firstname.lastname@example.org