If you have a multilingual website and several agents on your live chat account, it might happen that each agent will want to have their dashboard in the language that they are supporting. Or, if the dashboard was set up in the wrong language by default, it can be quickly corrected.
Every agent is able to change the language of their dashboard in their profile here.
Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.