iPhone + iPad

Smartsupp Live Chat Integration

Do not have Smartsupp account yet? Sign up now for free in just 2 minutes!

Choose tutorial: Android, iPhone + iPad, Windows Phone

step 1Search for IM+ Instant Messenger

Search for IM+ Instant Messenger in Mac App Store, install and open it.

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step 2Fill in your UID

Read carefully or your connection will not work.

Login:

  1. Do not use your account e-mail ! 
  2. Fill in UID which is unique e-mail for your mobile connection.
  3. Copy it from Dashboard > Settings > Personal > XMPP
  4. https://dashboard.smartsupp.com/#user:im

Password: 

  1. Do not create new password !
  2. Use your Smartsupp account password.
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step 3Change your status

You can switch status to Online or Offline.

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step 4Visitors

Inbox shows a list of visitors on your website that you can chat with.

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Well done! Now you have all you need in order to chat with your visitors.