Joomla

Smartsupp Live Chat Integration

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We are no longer developing the plugin for Joomla, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to insert the chat code manually to use Smartsupp.
step 1 Download extension

Download module in .ZIP file.

step 2 Upload & Install

Extensions > Manage > Install > Upload Package File > choose file and click Upload & Install

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step 3 Add module

1.] Extensions > Modules and click New

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2.] Search for Smartsupp Live Chat.

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step 4 Settings

Your code is in Smartsupp > Settings > Chat box > Chat code.

1.] Set up extension as you see in screenshot below and click Save.

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2.] Go to Menu Assignment, select On all pages and click Save & Close.

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step 5 Publish to activate

Click ✖ Publish item in order to get module on your site. If ok, you should see ✔ Published.

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DONEChat with visitors

Smartsupp chat is now visible on your website or online store. Sign in to Smartsupp to start chatting with your visitors. Set up visibility and design of chat box in Settings.