Please note: We don't guarantee the availability of video recordings since 26th of February 2024. This change was is caused by the third-party provider, if...
We try to record all your visitors. However, there are several cases where your visitors might not be recorded: The recording is deactivated in settings...
Is recording visitors legal? Yes. Tracking behavior and movement of your visitors using Smartsupp is legal, just like using Google Analytics or other services for tracking visitors...