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PrestaShop

Smartsupp Live Chat Integration

Don't have Smartsupp account yet? Sign up now for free in just 2 minutes!

PrestaShop 1.6

Choose tutorial: PrestaShop 1.6, PrestaShop 1.5

step 1 Install module

Download module in .ZIP file and install as follows.

smartsupp-prestashop-plugin-03

step 2 Create account

Sign up to Smartsupp first to create your own account.

smartsupp-prestashop-plugin-04a
smartsupp-prestashop-plugin-04b

From here go to STEP 4 below …

step 3 Connect existing account

Simply login using your Smartlook e-mail + password.

smartsupp-prestashop-plugin-05a
smartsupp-prestashop-plugin-05b

step 4 Smartsupp chat is now active

Smartsupp chat is now visible on your PrestaShop.

smartsupp-prestashop-plugin-06

step 5Advanced settings

Smartsupp chat still does not work? Try these settings …

smartsupp-prestashop-plugin-07

PrestaShop 1.5

Choose tutorial: PrestaShop 1.6, PrestaShop 1.5

Do not have Smartsupp account yet? Sign up now for free in just 2 minutes!
step 1 Install module

Download module in .ZIP file and install as follows. Do not forget to “Mark as favorite” so you can access it later easily.

smartsupp-prestashop-plugin-v15-01
smartsupp-prestashop-plugin-v15-02
smartsupp-prestashop-plugin-v15-03

step 2 Insert code

smartsupp-prestashop-plugin-v15-04

step 3 Do not update plugin

This plugin version is 1.0.6 and works on your PrestaShop version 1.5 properly. Do not update plugin directly from PrestaShop store as it offers version for lastest PrestaShop version 1.6 and it offeres uncompatible plugin version 2.0.0.
smartsupp-prestashop-plugin-v15-05