Smart live chat for your online business

A website without a chat is like a brick-and-mortar store without a shop assistant. Start a conversation with your visitors and turn them into happy customers.

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Smartsupp chat widget conversation
Hi! Do you sell any petunias?
Sure thing! What about these?
Oh, beautiful! Thank you.
Chat with your website visitors and and turn them into happy customers

Popular chat solution of European webshops and websites

Build trust and customer satisfaction

Win the loyalty of your customers by answering their questions immediately. If they see you are ready to help, they will keep coming back.

25 %

Convert more customers

Every 4th conversation leads to an order.

3 x

Improve visitor engagement

Use chat bot to promote special offers and new products.

Smartsupp chat box color customization
39 %

Increase customer loyalty

They will keep coming back after a positive buying experience.

100 %

Build your brand

You can be 100% sure real-time support will strengthen your brand.

Engage visitors with Smartsupp chatbot


Engage your visitors with automated chat bot

Stop losing customers after making such an effort to bring them to your website. Reach them with automation at the right moment.

Engage visitors with Smartsupp chatbot


Easier conversation by sharing files with each other

Sometimes a picture is worth a thousand words. Send files or product photos to your customers directly in the chat.

Engage visitors with Smartsupp chatbot


Your communication never looked better

Use emojis to spice up your conversations with visitors and potential customers.


Improve your customer care

Take customer communication to the next level with our powerful features. Use the full potential of Smartsupp to increase your sales.

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Respond to customers’ chats, emails and Facebook messages from one place.


Measure customer satisfaction, your performance and keep improving every day.

Visitor overview

Know your customers better than you know yourself. See what they browse and buy.

Video recordings

Get a deeper understanding of your customers' behaviour.
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Smartsupp multichannel communication

Popular chat solution of European webshops and websites

Matteo Zendron with bike

"Smartsupp offers an effective and professional support experience"

We’ve calculated that the conversion rate of users who use chat is 10 times higher than those who do not engage in a conversation!

Matteo Zendron
Jérémy Joussot-French with sofa

"Simple, effective solution for the customer communication"

Smartsupp allows us to increase our conversion rate by offering quick and efficient advice which helps us make more sales.

Jérémy Joussot-French

"We fell in love with Smartsupp for its functionality and intuitiveness"

It is our company’s best investment. Smartsupp helps us shorten the distance between us and our customers and it has also had an impact on the sales growth.

Diana Puchalska
Tony Jeffries from blankmediaprinting

"Instant customer service with the chatbot feature"

The chatbot answers the frequently asked questions instantly and allows our customer service reps to focus on the more detailed questions that our clients have.

Tony Jeffries
Simone Dierre from Timetoloveshop

"To build a strong business you must have great customer service"

Chatbot helps us to understand what the client is looking for and then introduce the customer service representative right after we understand the needs of the client.

Simone Dierre

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

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Convert your visitors into customers

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