Smart live chat for your online business

A website without a chat is like a brick-and-mortar store without a shop assistant. Start a conversation with your visitors and turn them into happy customers.

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Smartsupp chat widget conversation
Hi! Do you sell any petunias?
Sure thing! What about these?
Oh, beautiful! Thank you.
Chat with your website visitors and and turn them into happy customers

Popular chat solution of European webshops and websites

Build trust and customer satisfaction

Win the loyalty of your customers by answering their questions immediately. If they see you are ready to help, they will keep coming back.

bubble
25 %

Convert more customers

Every 4th conversation leads to an order.

bolt
3 x

Improve visitor engagement

Use chat bot to promote special offers and new products.

Smartsupp chat box color customization
star
39 %

Increase customer loyalty

They will keep coming back after a positive buying experience.

heart
100 %

Build your brand

You can be 100% sure real-time support will strengthen your brand.

Engage visitors with Smartsupp chatbot

CHAT BOT AUTOMATION

Engage your visitors with automated chat bot

Stop losing customers after making such an effort to bring them to your website. Reach them with automation at the right moment.

Engage visitors with Smartsupp chatbot

FILESHARING

Easier conversation by sharing files with each other

Sometimes a picture is worth a thousand words. Send files or product photos to your customers directly in the chat.

Engage visitors with Smartsupp chatbot

NEW DESIGN WITH EMOTICONS

Your communication never looked better

Use emojis to spice up your conversations with visitors and potential customers.

FEATURES

Improve your customer care

Take customer communication to the next level with our powerful features. Use the full potential of Smartsupp to increase your sales.

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Multi-channel

Respond to customers’ chats, emails and Facebook messages from one place.

Statistics

Measure customer satisfaction, your performance and keep improving every day.

Visitor overview

Know your customers better than you know yourself. See what they browse and buy.

Video recordings

Get a deeper understanding of your customers' behaviour.
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Smartsupp multichannel communication

Popular chat solution of European webshops and websites

Join the 443 781 companies and freelancers relying on Smartsupp

It's one of those solutions that just blows away your expectations. You can see when people are on your site instantly, and what page they are on. You can even block IP addresses if needed. The chat feature is also fantastic with the option to receive transcripts via email when you're offline.

Renee Sanabria
Gold's Gym

We've used SmartSupp for over a year now and have never thought to replace it. The live chat is fantastic, it's smart, fast and very lightweight. You can customise everything on it, from users, teams, automatic messages and online/offline times.

Michael Noyce
EasyCount.io

By far the easiest module out there to setup, customize, and use. I have found no other module that comes close to Smartsupp. With this live chat I am able to answer customer questions on the spot! Making sales that otherwise would have been missed. Also their phone app is amazing!

Aldon Hara
Heat Press

Works great on any platform

Use our out-of-the-box integrations for e-commerce platforms and website builders

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PrestaShop, OpenCart, WooCommerce, Magento, ...

Your customers are on your website right now

Chat with them. Get Smartsupp up and running in just a few minutes.

Create a free account