Smart live chat for your online business

A website without a chat is like a brick-and-mortar store without a shop assistant. Start a conversation with your visitors and turn them into happy customers.

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Smartsupp chat widget conversation
Hi! Do you sell any petunias?
Sure thing! What about these?
Oh, beautiful! Thank you.
Chat with your website visitors and and turn them into happy customers

Popular chat solution of European webshops and websites

Build trust and customer satisfaction

Win the loyalty of your customers by answering their questions immediately. If they see you are ready to help, they will keep coming back.

25 %

Convert more customers

Every 4th conversation leads to an order.

3 x

Improve visitor engagement

Use chat bot to promote special offers and new products.

Smartsupp chat box color customization
39 %

Increase customer loyalty

They will keep coming back after a positive buying experience.

100 %

Build your brand

You can be 100% sure real-time support will strengthen your brand.

Engage visitors with Smartsupp chatbot


Engage your visitors with automated chat bot

Stop losing customers after making such an effort to bring them to your website. Reach them with automation at the right moment.

Engage visitors with Smartsupp chatbot


Easier conversation by sharing files with each other

Sometimes a picture is worth a thousand words. Send files or product photos to your customers directly in the chat.

Engage visitors with Smartsupp chatbot


Your communication never looked better

Use emojis to spice up your conversations with visitors and potential customers.


Improve your customer care

Take customer communication to the next level with our powerful features. Use the full potential of Smartsupp to increase your sales.

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Respond to customers’ chats, emails and Facebook messages from one place.


Measure customer satisfaction, your performance and keep improving every day.

Visitor overview

Know your customers better than you know yourself. See what they browse and buy.

Video recordings

Get a deeper understanding of your customers' behaviour.
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Smartsupp multichannel communication

Popular chat solution of European webshops and websites

Ondřej Vrabec with chess pieces

"With Smartsupp we are able to turn 8 out of 10 conversations into a sale."

Customer communication is absolutely essential for our business. The best thing about Smartsupp is that it makes our communication more effective and gives us more opportunities to make a sale. Now we are able to turn 8 out of 10 questions into a sale!

Ondřej Vrabec Owner of
Dan Višňák with sports gear

"Smartsupp helps us generate more than ten thousand additional sales each month."

Smartsupp is an essential communication and sales tool. It works great. On average, every third conversation leads to a sale.

Dan Višňák Co-founder of
Otakar Janík with peanuts

"Smartsupp is a lifesaver! It helps all of our customers to complete their purchase!"

Thanks to Smartsupp, we are able to assist multiple customers and answer their questions in no time. Most of these customers then make a purchase, so Smartsupp works very well for us!

Otakar Janík Co-founder of

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders

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Convert your visitors into customers

Create a free account