Communicate with live chat, it's better
Connect, build & grow. Provide superb customer care to create loyal and lasting relationships that promote long-term success.
Serve multiple customers at the same time
Make customer happiness a priority
Send pre-defined messages in just one click. With shortcuts, you can provide quick, consistent replies and focus more on your customers’ needs.
Build the connection
Look up your last communication with the customer in the conversation history and reach out with a personalized message.
Access multiple channels
Access live chat, email communication, and Facebook Messenger from one convenient place. Organize your work without the need to switch platforms.
Benefit from valuable data
Know where your visitors came from and what they are searching for. With an integrated visitor info panel and browsing history you are always one step ahead.
Take a break, engage the chatbot
The tool made with teams at heart
Manage your team's workload
Get valuable feedback
Measure your team's efficiency
Meet our customer heroes
"Smartsupp offers an effective and professional support experience"
We’ve calculated that the conversion rate of users who use chat is 10 times higher than those who do not engage in a conversation!
"Simple, effective solution for the customer communication"
Smartsupp allows us to increase our conversion rate by offering quick and efficient advice which helps us make more sales.
"We fell in love with Smartsupp for its functionality and intuitiveness"
It is our company’s best investment. Smartsupp helps us shorten the distance between us and our customers and it has also had an impact on the sales growth.
"Instant customer service with the chatbot feature"
The chatbot answers the frequently asked questions instantly and allows our customer service reps to focus on the more detailed questions that our clients have.
"To build a strong business you must have great customer service"
Chatbot helps us to understand what the client is looking for and then introduce the customer service representative right after we understand the needs of the client.