Use the power of live chat to drive online sales
Genuinely connect with visitors and boost online sales
Unify multichannel chats on one dashboard
Live Chat Support
Website and Facebook Integration
Email Integration and Notifications
Stay relaxed-flexible customer communication
Dive into key visitor insights and history
Data Gathering and Conversation History
Integrate team customer care efforts on live chat
Work smart and improve online sales
- Chatbot Engagement and Automation
Use the chatbot as a first filter and reception to greet visitors on live chat and identify quality visitors. Automate FAQs, provide help, and render visitor lists via chatbot to save time and resources.
- Shortcuts Texts
Don’t waste time being a typist. Greet your customers and repurpose texts you most frequently use with pre-designed text shortcuts. Create Personal and Team shortcuts for all of your agents’ needs.
"Conversation is the key-live chat delivers a higher conversion rate"
We were able to achieve 379% more sales with vistiors who used chat versus the ones who didn’t.
"Smartsupp offers an effective and professional support experience"
We’ve calculated that the conversion rate of users who use chat is 10 times higher than those who do not engage in a conversation!
"Simple, effective solution for the customer communication"
Smartsupp allows us to increase our conversion rate by offering quick and efficient advice which helps us make more sales.
"We fell in love with Smartsupp for its functionality and intuitiveness"
It is our company’s best investment. Smartsupp helps us shorten the distance between us and our customers and it has also had an impact on the sales growth.
"Instant customer service with the chatbot feature"
The chatbot answers the frequently asked questions instantly and allows our customer service reps to focus on the more detailed questions that our clients have.
"To build a strong business you must have great customer service"
Chatbot helps us to understand what the client is looking for and then introduce the customer service representative right after we understand the needs of the client.