Use the power of live chat to drive online sales!
A website without live chat is like a brick-and-mortar store without a shop assistant–ready to talk business?
Trusted by 100 000+ active customers worldwide
Personalized. Responsive. Intuitive.
Genuinely connect with visitors and boost online sales
Deliver win-win customer service with human and chatbot support that will be there for your website visitors every step of the way–Smartsupp live chat streamlines your business.
Unify multichannel chats on one dashboard
Live Chat Support
The chatbox is where the magic happens–get in touch with your visitors directly, offer rapid responses, multitask your visitor conversations, and deliver premium support while improving conversion rates.
Website and Facebook Integration
Increase your online sales through human and chatbot conversation seamlessly via your website and Facebook Messenger to facilitate interaction with customers and visitors.
Email Integration and Notifications
Connect your email with Smartsupp’s web chat to centralize replies to all visitor communication within your dashboard–activate email notifications to see missed conversations when you went offline.
Customizable. Adaptable. Pragmatic.
Stay relaxed-flexible customer communication
Dive into key visitor insights and history
Data Gathering and Conversation History
Access basic and advanced visitor details via the visitor info panel and Smartsupp’s API documentation. Delve into conversation history to offer better assistance and improve overall user experience.
Be in the know of all the visitors on your website, how many times they’ve visited, what source they came from, and more. You can even contact visitors directly to further engage them and offer help.
See your website’s blind spots with visitor session recordings that are paired with their corresponding live chat message. Optimize visitor experience by actually seeing where your site may need updates.
Integrate team customer care efforts on live chat
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Work smart and improve online sales
Learn more about automation
- Chatbot Engagement and Automation
Use the chatbot as a first filter and reception to greet visitors on live chat and identify quality visitors. Automate FAQs, provide help, and render visitor lists via chatbot to save time and resources.
- Shortcuts Texts
Don’t waste time being a typist. Greet your customers and repurpose texts you most frequently use with pre-designed text shortcuts. Create Personal and Team shortcuts for all of your agents’ needs.
Power up your business with our conversational AI chatbot!
Experience the future of conversational e-commerce firsthand.
Don’t take our word for it-customers say it best
Smartsupp enables me to effortlessly manage multiple customers, generate leads instantly, and avoid being tied up on the phone all day.
Live chat is great, because I can communicate with customers in real time.
Smartsupp helps us with better customer outreach and online sales, which leads to higher conversion rate.
The way this app is designed and scoped is absolutely awesome! It surpasses all competition in its efforts to satisfy every need and desire!
E-commerce is easier now with a possibility to navigate clients to the products they are looking for.
I'm excited about the online tracking of user behavior as well as statistics, automatic replies, and notifications.
We're thrilled to have found SmartSupp. It's an excellent real-time chat feature for engaging with website visitors and fulfills all our requirements.
Since the integration we have a close contact with our customers. Questions about the product or the customer journey can be clarified directly and without complications.
Try live chat now