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Smartsupp Live Chat Integration

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Drupal 8

Choose tutorial: Drupal 8, Drupal 7

step 1 Add custom block

First you need to add custom block so you have a place to insert our code.

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step 2 Insert code

Your code is in Smartsupp > Settings > Chat box > Chat code.

Set up custom block as you see in screenshot below, insert code and Save.

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step 3 Place block

You need to tell Drupal where to put the new code.

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smartsupp-drupal8-plugin-05

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step 4 Refresh site 

Now go to your site homepage and refresh browser.

To chat with visitors and see them on website log in to Smartsupp.

Drupal 7

Choose tutorial: Drupal 8, Drupal 7

step 1 Add To Head module

First download 3rd party module Add To Head in .ZIP file. Once you install it you get the ability to insert custom code and scripts in header of your site.

3rd party module. We are not responsible its behaviour. We do not support it.

Modules > List > click Install new module, upload and Install.

smartsupp-drupal7-plugin-01

smartsupp-drupal7-plugin-02

step 2 Enable

Now you need to enable this module in order to work.

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step 3 Create new profile

Your code is in Smartsupp > Settings > Chat box > Chat code.

Create new profile as you see in screenshot below, insert code and Save.

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smartsupp-drupal7-plugin-06

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step 4 Refresh site 

Now go to your site homepage and refresh browser.

To chat with visitors and see them on website log in to Smartsupp.