October 2021 – Smartsupp news you shouldn't miss


October 2021 – Smartsupp news you shouldn't miss

Here’s a brief summary of the features we added during October 2021 but first of all let us invite you to our second webinar: so

How to use live chat and chatbot to boost your business 💪

On November 16 you can join our second Smartsupp webinar. It starts at 6 pm CET and this time we’ll be presenting in English.

Here’s what you’ll learn:

  • Why is the combination of live chat + chatbot so powerful for increasing conversions
  • How to engage more customers and make conversations more efficient
  • Specific tips on how to create your own chatbot
  • Examples of real chatbots to get you inspired
  • Bonus: How to prepare for the Christmas season with Smartsupp 🎄🎅

And now let’s go to take a look at what’s new in the product:


  • Newly added chatbot conditions allow you now to target your customers better. You can set up when, where or to whom you’ll show your chatbot and customize it according to your needs. Display specific chatbots on specific pages, reach out to your customers at the right moment, and increase the chances that you make a sale.

Mobile apps

  • Apple Pay is coming soon – we try to keep it simple and convenient. That’s why you’ll be soon able to pay right from your Apple devices and manage your subscription whenever and wherever you are.

New Shopify plugin

  • We’ve just released a new add-on in the Shopify app store that will help you to engage your customers and make more sales. Let’s check it out.

If you’re using the old version, please take a minute to install the updated version which you can find here: https://apps.shopify.com/smartsupp-chat. The old version will be deactivated on 1. 1. 2022, so make sure you do not lose the benefits of connecting with your customers.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

October 2021 Smartsupp update