A chat that thinks of everyone

🛡️ Your Smartsupp chat box is now even more accessible – new WCAG 2.1 AA compatibility is here!

Starting June 28, 2025, the European Accessibility Act (EAA) comes into effect, requiring digital services like e-shops to be accessible to people with disabilities. 📋

We know your customers have different needs. 🤷🏻‍♀️ Some need larger text, others navigate only with keyboard, and others use screen readers. And they all expect the same quality experience from your services.

➡️ And you? No problem at all – because your Smartsupp chat box now meets all WCAG 2.1 AA requirements! 💪

We’ve improved text contrast to at least 4.5:1 for better readability 👀, ensured content remains readable even at 200% zoom 🔍, added alternative texts to all icons 🖼️, enabled complete navigation using only keyboard ⌨️, ensured compatibility with screen readers 🔊 and created clearly visible focus states for all interactive elements ✨

No action needed on your part – the update is being deployed automatically and your chat box is ready for the new legislation! 🔍