Ready to make your conversations shine?

Great news! You can now highlight key information and use text formatting in your replies, making your messages clearer and more professional. ✨

Your agents can now use the following options:

• Bold
• Italic
• Underline
• Bulleted and ordered lists
• Active links

Even better, your visitors will see this formatting directly in the chat box, ensuring your conversations are easy to follow and your brand looks sharp. 🤩

👉 Give it a try now!