Have no fear, chatbot as a first-line filter is here!
Your chatbot can be now used to receive visitors on your site before they contact a human on your customer care team. This helps free your team’s hands so that they can focus on the visitors who did not get answers to their questions through the chatbot alone.
So be it the essentials like providing opening hours, delivery details, shipping costs, and so forth, your chatbot offers your sales and customer care representatives the perfect first contact agent for potential customer inquiries. Read more.