Download plugin in .ZIP file + unzip it. You will get XML file to upload.
Install plugin as follows.
Go to Extensions > Modifications and refresh modification cache.
Go to System > Settings > Edit (your store) > Smartsupp:
- Smartsupp Chat ID
- Enable Smartsupp chat
Download plugin in .ZIP file.
Unzip the archive and upload the files to your server using FTP client. Find Smartsupp Live Chat in Extensions -> Modules and click on Install.
Insert the key in Extensions -> Modules. Set position of chat box on your website by using button ‘Add module’ and selecting ‘Layout’. Save your settings.