#1 JivoChat alternative
Want AI assistant at startup prices? Choose Smart
Smartsupp's AI chatbot pricing starts 6x lower than JivoChat's. Plus we have WhatsApp and Email integration for free.
What users say about JivoChat
Adnan S.
Added on October 2, 2024
, on
JivoChat rating:
- Easy to use
- Basic features are accessible
- A lot of the functions, but they are not working
- Very bad quality of technical support
- Features doesn't work even after reporting the problem over the last 2 years
The features doesn't work even after reporting the problem several times over the last 2 years.
Easy app. I guess the everyone can use it for basic features, but if you want more from the functions, there is always problem.
There is a lot of the functions, but they are not working. For example the Mandatory to listen for telephony channel is not working at all. The customer support not even reply to our account... Very bad quality of technical support.
Chad F.
Added on January 8, 2025
, on
JivoChat rating:
- Easy to connect to WordPress websites
- Quick to set up and connect phone/WhatsApp number
- Too many notifications and alerts
JivoChat is easy to connect to WordPress websites and easy to setup and add on phone number/ WhatsApp number for easy communication.
JivoChat sends very many notifications and alert.
Timothy B.
Added on November 11, 2023
, on
JivoChat rating:
- Handling social media platforms
- High charges on paid packages with important features
Great web app. Handling social media platforms to support clients at in the shortest time possible. High charges on other packages with important features
Daniel T.
Added on April 28, 2024
, on
JivoChat rating:
- Cool and modern design
- Confusing and time-consuming setup process
I like JivoChat's cool design, it adds a modern touch to our website.
I find the setup process for JivoChat to be somewhat confusing and time-consuming.
Smartsupp has all you need
One platform, total coverage
Integrate Live chat, chatbot, and AI tools within a single customer service platform.
Many channels in one dashboard
Manage conversations from E-mail, WhatsApp, Messenger, and Live chat from one place.
Easy to set up, even easier to use
You can have Smartsupp running on your website in just minutes. No coding knowledge required.
Smartsupp vs JivoChat
How do these tools compare?
While they align on most parameters, Smartsupp's solution offers several advantages that JivoChat doesn't provide.
JivoChat
Price of the cheapest paid package
$14 / mo.
for Standard package
$28 / mo.
for Growth package
Live chat widget
Chat widget size
~ 164KB
~ 299KB
AI chatbot
AI shopping assistant
Starts at $ 16 /mo.
AI Agent
Starts at $ 99 /mo.
Import product feed into chatbot
Mobile App
File sharing
Mobile SDK
Messenger, WhatsApp and E-mail integration
For free
Available in all plans, even the free one
Only Messenger is free
E-mail and WhatsApp integrations cost extra
Built-in analytics reporting
Multilingual website chat
Widget customization
Our partners already trust us. And you can too
40+ million
conversation via live chat or chatbot each year
175 000+
active accounts are already using Smartsupp
4.7 / 5 stars
customer satisfaction rating for Smartsupp on G2
Testimonials
They love us!
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
“Android App”
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
4.7 Rating based on 787 reviews
4.6 Rating based on 343 reviews
Be smart, choose Smartsupp
Do you have 2 minutes?
Set up your own Live chat
Get All Features for 14 days trial. No credit card required.
