BigCommerce

Smartsupp Live Chat Integration

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SCHRITT 1 Insert code

Your code is in Smartsupp > Settings > Chat box > Chat code.

smartsupp-bigcommerce-01

SCHRITT 2 Refresh site
Now go to your site homepage and refresh browser.

To chat with visitors and see them on website log in to Smartsupp.

Visitor recording on checkout pages

Visitor recording does not work on checkout pages.

BigCommerce does not allow any scripts during checkout process. Our script will record your entire site except shopping cart.