You can download DPA (Data Processing Agreement) here.
DPA
How to use
- Smartsupp installation
- Agents
- Assign agent
- Automatic messages
- Billing
- Block visitor
- Chat box in your mobile app
- Chat box settings
- Chat box status
- Chatbot
- Chatbot – transfer to an agent feature
- Chatbot conditions
- Chatbot for order status (only for Shoptet)
- Chatbot insights
- Contact form
- Conversations
- Conversations – categories
- Conversations export
- Conversations tagging
- Cookie consent
- Dashboard language
- Desktop notifications
- Domain whitelist
- Email notifications for missed conversations and offline messages
- Export to 3rd party system
- Facebook integration
- File sharing
- Groups
- Multi-language chat box (API needed)
- Multi-language chatbots
- Office hours
- Shortcuts
- Smartsupp autorun
- Sound notifications
- Statistics
- Video recordings
- Visitors
FAQ
- Can I remove the chat box logo?
- How can I contact Smartsupp support?
- How to disable automatic Smartsupp discarding in your Chrome / Edge browser?
- How to use Smartsupp with Content security policy (CSP)?
- What’s the difference between Smartsupp and Google Analytics?
- Why can't I see the dashboard?
- Why can’t I see the chat on my website?
- Why can’t I see the IP addresses?
- Why can’t I see the recordings?
- Will Smartsupp slow down my website?
- Supported browsers
- How to delete your account?
Integrations
- Adobe Muse
- Atomer
- Big Cartel
- BigCommerce
- Binargon
- Blogger (Blogspot)
- Boxloja
- Clevero
- ClickShop
- CS-Cart
- Drupal
- eBrana
- ePages
- eStranky
- Fast-webstore
- FASTcentrik
- Gambio
- Google Analytics
- Google Tag Manager
- IAI / IdoSell
- inPage
- Instapage
- Jimdo
- Joomla
- KVIKYMART
- LibertyBusiness
- LightCMS
- Lightspeed
- Mobirise
- Mozello
- NetStranky
- Open2b
- OpenCart
- Oxyshop
- PrestaShop
- Quicksilk
- RedCart
- Rocketoo
- Shoper
- Shopify
- Shoplo
- Shoprenter
- Shoptec
- Shoptet
- Shopware
- Sklep-szybko
- Sky-shop
- Soteshop
- Squarespace
- Strikingly
- Textpattern
- UnasShop
- Unbounce
- Upgates
- Weasy
- Webgarden
- Webmium
- Webnode
- Weby24
- Wedos WebSite
- Weebly
- WiX
- WiziShop
- WordPress
- Download plugins
- Not compatible platforms
