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AI Shopping Assistant – your ally for big sales 🚀
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Communication channels
Agents
Conversations volume
Conversations history
Chatbot conversations
Engage visitors
Teams stats & routing
Lead generation
AI chatbots
Rest API and data exports
Customer support
Free
Best option for trying live chat
0 USD/forever
Communication channels
Live chat
Agents
1
Conversations volume
100 conversations/month
Conversations history
14-day
Chatbot conversations
No
Engage visitors
No
Teams stats & routing
No
Lead generation
No
AI chatbots
No
Rest API and data exports
No
Customer support
No
Standard
Great for early-stage businesses
from
19.5 USD/month
Communication channels
Live chat + email + FB Messenger
Agents
3
Conversations volume
Unlimited
Conversations history
1 year
Chatbot conversations
50 / month
(Upgradable to 300 / month)
Engage visitors
1 automatic message
Teams stats & routing
Basic stats only
Lead generation
No
AI chatbots
No
Rest API and data exports
No
Customer support
via email
Most popular
Pro
Built for smaller customer care teams
from
48 USD/month
Communication channels
Live chat + email + FB Messenger
Agents
3
(Upgradable to 10)
Conversations volume
Unlimited
Conversations history
3 years
Chatbot conversations
100 / month
(Upgradable to 1000 / month)
Engage visitors
5 automatic messages
Teams stats & routing
Yes
Lead generation
Yes
AI chatbots
ADD-ON
(Schedule a meeting)
Rest API and data exports
ADD-ON
(Schedule a meeting)
Customer support
Priority support
Ultimate
Tailor-made solution
  • Custom limits
  • All advanced features
  • AI chatbots with chatGPT
  • API and data exports
  • Dedicated account manager
  • Personal help with AI chatbot setup
  • Individual training and regular 1on1 account reviews
  • Individual contract
  • Payment via wire transfer
  • Mobile SDK
  • Whatsapp integration
GDPR
compliance
E-commerce
platform integrations
Mobile App
for iPhone and Android

List of features

Free
Standard
Pro
Ultimate
Help center
Yes
Yes
Yes
Yes
Customer support
No
via email
Priority support
Dedicated account manager
Data privacy & security - GDPR compliant
Yes
Yes
Yes
Yes

Premium features

Number of websites
1
2
5
Custom limit
Agents
1
3
3
(upgradable to 10)
Custom limit
Conversations history
14-day
1 year
3 years
3 years
Conversations volume
100 conversations / month
Unlimited
Unlimited
Unlimited
Chatbot conversations
No
50 / month
(upgradable to 300 / month)
100 / month
(upgradable to 1000 / month)
Custom limit
Engage visitors via visitor list
No
Yes
Yes
Yes
Engage with automatic messages
No
1 automatic message
5 automatic messages
Custom limit
Email sending
No
Yes
Yes
Yes
Facebook Messenger integration
No
Yes
Yes
Yes
Segmentation with tags
No
Yes
Yes
Yes
Personal shortcuts
1
Unlimited
Unlimited
Unlimited
Customer satisfaction rating
No
Yes
Yes
Yes
Detailed visitor info
No
Yes
Yes
Yes
Block visitor
No
Yes
Yes
Yes
Chat assign to agent
No
Yes
Yes
Yes
Google Analytics connection
No
Yes
Yes
Yes
Basic statistics
No
Yes
Yes
Yes
Chatbot templates
No
Yes
Yes
Yes
Multi-language chatbot
No
No
Yes
Yes
Lead generation
No
No
Yes
Yes
Segmentation with automatic tagging
No
No
Yes
Yes
Limited access for agents
No
No
Yes
Yes
Team statistics
No
No
Yes
Yes
Teams of agents
No
No
Yes
Yes
Team shortcuts
No
No
Yes
Yes
Visitor filters
No
No
Yes
Yes
Office hours
No
No
Yes
Yes
Chat box API
No
No
Yes
Yes
Rest API and data exports
No
No
ADD-ON
Yes
Integration with 3rd party tools
No
No
ADD-ON
Yes
AI chatbot using ChatGPT
No
No
ADD-ON
Yes
AI Reply Assistant Beta
15 / month
100 / month
500 / month
Custom limit
Mobile SDK
No
No
No
Yes
Whatsapp integration
No
No
No
Yes

Core features

Live chat
Yes
Yes
Yes
Yes
Web dashboard
Yes
Yes
Yes
Yes
Contact hub
Yes
Yes
Yes
Yes
iPhone/iPad app
Yes
Yes
Yes
Yes
Android app
Yes
Yes
Yes
Yes
Windows app
Yes
Yes
Yes
Yes
E-commerce platform integrations
Yes
Yes
Yes
Yes
File-sharing
Yes
Yes
Yes
Yes
Basic visitor info
Yes
Yes
Yes
Yes
Sound and visual notifications
Yes
Yes
Yes
Yes

Chat box customization

Custom chat box colors
Yes
Yes
Yes
Yes
Mobile-ready chat box design
Yes
Yes
Yes
Yes
Agent photo and description
Yes
Yes
Yes
Yes
Chat page (open chat box via direct link)
Yes
Yes
Yes
Yes
Chat box embedded in mobile app
Yes
Yes
Yes
Yes
Contact form
Always visible when offline
Customizable
Customizable
Customizable
Chat box position on the page
No
Customizable
Customizable
Customizable
Multi-language and multi-design chat box
No
No
Yes
Yes
Advanced chat box customization with API
No
No
Yes
Yes

Services

Customer support
No
Customer support via email
Priority Customer support
Dedicated account manager
Individual account review
No
No
Yes
Yes
Chatbot and automation building assistance
No
No
No
Yes
Regular pro-active evaluation of the performance
No
No
No
Yes
Individual trainings for your team by our specialists
No
No
No
Yes
1:1 presentation of new features
No
No
No
Yes

Trusted by 100 000+ active customers worldwide

Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
Join now

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