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Chat box – Design

Changing color

You can change the color of the chat box in Settings → Chat box (1) → Design and texts (2) → Colors (3)

chatbox color

Changing texts

You can change the texts of the chat box in Settings → Chat box (1) → Design and texts (2)
You can change the texts of online and offline (3) chat box (just use the select option).

texts

Note: There is a preview of how the chat box will look like after your changes, so you can always see what exactly you are changing.

Advanced text changes

In the new version of Smartsupp, we have decided to give more freedom to our users and to make it easier for them to customize the text of the chat box. 

If you want to change all the texts of the chat box and to use your own words, you can simply do it in Settings  → Chat box (1)  → Options (2) → Customize chat box texts (3). It is very important to save the changes after. In the new Smartsupp, there is no need to use API to customize the text of the chat box.

 chatbox texts advanced

Any questions? Contact us at support@smartsupp.com