PrestaShop

Smartsupp Live Chat Integration

Don't have Smartsupp account yet? Sign up now for free in just 2 minutes!

PrestaShop 1.6 + 1.7

Choose tutorial: PrestaShop 1.6 + 1.7, PrestaShop 1.5

step 1 Install module

Download module in .ZIP file and install as follows.

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step 2 Create account

Sign up to Smartsupp first to create your own account.

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From here go to STEP 4 below …

step 3 Connect existing account

Simply log in using your Smartsupp account e-mail + password.

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step 4 Smartsupp chat is now active

Smartsupp chat is now visible on your PrestaShop.

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step 5Advanced settings

Smartsupp chat still does not work? Try these settings …

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To chat with visitors and see them on website log in to Smartsupp Dashboard.

PrestaShop 1.5

Choose tutorial: PrestaShop 1.6 + 1.7, PrestaShop 1.5

Do not have Smartsupp account yet? Sign up now for free in just 2 minutes!
step 1 Install module

Download module in .ZIP file and install as follows. Do not forget to “Mark as favorite” so you can access it later easily.

smartsupp-prestashop-plugin-v15-01
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step 2 Insert code

Your code is in Smartsupp > Settings > Chat box > Chat code

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step 3 Do not update plugin

This plugin version is 1.0.6 and works on your PrestaShop version 1.5 properly. Do not update plugin directly from PrestaShop store as it offers version for lastest PrestaShop version 1.6 and it offeres uncompatible plugin version 2.0.0.
smartsupp-prestashop-plugin-v15-05

To chat with visitors and see them on website log in to Smartsupp Dashboard.