Live chat plugin for Wordpress

Start personal communication on your website in 2 minutes.

Connect with Wordpress
  • Free extension
  • 10.000+ active downloads
  • Localized to your language
  • Rating 9/10

Popular chat solution of European webshops and websites

Improvements

Build trust and customer satisfaction

Win the loyalty of your customers by answering their questions right away. If they see you are ready to help, they will keep coming back.

+25% Every 4th conversation leads to an order. convert more customers Every 4th conversation leads to an order.
100% You can be 100% sure real-time support will strenghten your brand. strengthen your brand You can be 100% sure real-time support will strenghten your brand.
39% They will keep coming back after a positive buying experience. increase customer loyalty They will keep coming back after a positive buying experience.
Use chatbot to promote special offers and new products. improve visitor engagement Use chatbot to promote special offers and new products. Use chatbot to promote special offers and new products.
Engage visitors with Smartsupp chatbot

CHAT BOT AUTOMATION

Engage your visitors with automated chat bot

Stop losing customers after making such an effort to bring them to your website. Reach them with automation at the right moment.

Engage visitors with Smartsupp chatbot

FILESHARING

Easier conversation by sharing files with each other

Sometimes a picture is worth a thousand words. Send files or product photos to your customers directly in the chat.

Engage visitors with Smartsupp chatbot

NEW DESIGN WITH EMOTICONS

Your communication never looked better

Use emojis to spice up your conversations with visitors and potential customers.

FEATURES

Improve your customer care

Take customer communication to the next level with our powerful features. Use the full potential of Smartsupp to increase your sales.

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Multi-channel

Respond to customers’ chats, emails and Facebook messages from one place.

Statistics

Measure customer satisfaction, your performance and keep improving every day.

Visitor overview

Know your customers better than you know yourself. See what they browse and buy.

Video recordings

Get a deeper understanding of your customers' behaviour.
Explore all features
Smartsupp multichannel communication

Join the 70677 European companies and freelancers relying on Smartsupp

Matteo Zendron with bike

"Smartsupp offers an effective and professional support experience"

We’ve calculated that the conversion rate of users who use chat is 10 times higher than those who do not engage in a conversation!

Matteo Zendron Glamsport.it
Jérémy Joussot-French with sofa

"Simple, effective solution for the customer communication"

Smartsupp allows us to increase our conversion rate by offering quick and efficient advice which helps us make more sales.

Jérémy Joussot-French Moncanape.com
Kursyzdalne

"We fell in love with Smartsupp for its functionality and intuitiveness"

It is our company’s best investment. Smartsupp helps us shorten the distance between us and our customers and it has also had an impact on the sales growth.

Diana Puchalska Kursyzdalne.com
Tony Jeffries from blankmediaprinting

"Instant customer service with the chatbot feature"

The chatbot answers the frequently asked questions instantly and allows our customer service reps to focus on the more detailed questions that our clients have.

Tony Jeffries Blankmediaprinting.com
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