Smartsupp AI Solution for websites
Answer 80% of questions 24/7 with your own AI assistant
Let your website work for you even while you sleep. AI resolves customer questions instantly and generates new leads automatically.
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Join 100,000+ customers now
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AI Assistant – your automated competitive ege
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24/7 support: always there when your visitors need answers
2/3 of people are browsing for goods and services after working hours. No support means they might start looking elsewhere. AI shopping assistant is ready to help any time.
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80% of customer questions? Handled automatically
Let AI Shopping Assistant handle 80% of routine questions. Save your expertise for customers who really need it.
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Answer in 1.5 seconds. Leave no customers waiting
Your capacity is limited. AI's isn't. It serves all customers at once, without delays.
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Let visitors chat in language they choose, AI speaks them all
Break down global barriers with multilingual support. AI assistant handles translation behind the scenes.
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Handover AI conversation seamlessly to your human agents
Switch from AI to human support in seconds. You set the boundaries for when agents step in.
Train your AI assistant to equal the human one
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Build AI knowledge base instantly with Webscraping
Choose which pages your AI Assistant learns from. It'll help it understand your business better to give customers the right answers.
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Custom Questions & Answers for hard cases
Complex questions deserve custom answers. Tell AI how to respond to tough inquiries exactly in the way you need.
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Optimize your AI through feedback
Work with customer feedback to optimize AI, deepening its knowledge of your products and services.
“Mira AI is a tremendous help for us, especially during peak season when my colleagues and I can't handle all the inquiries. The fact it increased sales and average order value is amazing on its own.”
70%
of inquiries resolved by Mira AI
25%
increase in chat-driven sales
20%
average order value sold via Mira AI
Mira AI is under your control – 100% of the time
You decide which information to provide to your AI assistant and under what conditions it should escalate queries to a live operator.
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AI and live chat – the unstoppable duo
Mira works great alone but also in combination with your customer support team on live chat.
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Keep all conversations in one spot
Track all messages and analytics in one place without switching between channels – everything available in our app dashboard.
Set up your AI assistant in less than 5 minutes
We're not exaggerating. Setting up Mira AI is really simple – you can have it on your online store in just a few minutes.
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FAQs about AI solutions for Websites
Do I need to know coding to get my own AI assistant?
Definitely not! You don’t need any technical skills or coding knowledge to set up your own AI assistant. Mira AI is designed as a simple plug-and-play solution. And the best part? Integrating it with your online store and getting it up and running takes less than 5 minutes.
Where does Mira AI learns the information?
Mira AI gathers information either by scraping the website URL you provide or by using data from your product feed. This allows her to learn about the products you offer and provide personalized shopping guidance and recommendations.
How long does it take to see first results?
You’ll see initial results immediately even in preview, before publishing. To train our AI assistant, just provide the available data, and it’s ready to sell! If you turn it on in the morning, you can check in the evening to see how it performed and how it impacted your sales on the same day.
How is Mira AI different from a standard chatbot?
The fundamental difference lies in its ability to respond to any query based on information provided on the e-shop or from its product feed. Even the best traditional chatbot operates based on prepared information and scenarios - a decision tree that needs to be created manually and defined for each question. In contrast, Mira AI can respond to customer inquiries flexibly, and if it doesn’t have enough information, it can pass the query to a human operator.
Why should I use Mira AI when I have live chat agents on my online store?
While many online stores use live chat, it’s economically feasible only for the largest businesses to pay human operators 24/7. Outside of business hours, there’s often no one available to assist customers. Another factor is the waiting time. During peak season, operators usually can't handle all inquiries immediately. This means customers have to wait, which many don't like, causing them to leave the online store. Mira AI acts like a salesperson in a physical store, working around the clock. It can help customers even after working hours and shows them that you’re attentive to their needs.
Why should I care about visitors who browse the website outside of business hours?
The working hours account for only 40 out of the 168 hours in a week, and two-thirds of customers shop outside these hours. If a customer has a question they can’t find an answer to on your website, can’t reach your phone line, and no one is available on chat, they’re likely to leave your online store. At best, they might postpone their purchase (probably indefinitely), but at worst, they’ll turn to a competitor. Having Mira AI on your website significantly increases the chances that visitors will complete their purchase.
Does Mira AI support languages other than English?
Absolutely! Mira AI is built to accommodate multiple languages, including major European languages like Spanish, French, German, Italian, Czech and more. By leveraging natural language processing technology, Mira AI can understand and respond to user queries in various languages, making it perfect for serving a multilingual audience.
Can I be sure my data is secure?
Certainly, data security is our priority. The AI assistant works carefully with your website and only has access to information that you choose to share, such as product details and customer inquiries. All data is securely stored in the Smartsupp database, utilizing state-of-the-art security technologies to protect it. You have full control over what the AI shopping assistant can access – it will only search for information where you permit it. In any case, the absolute security of your data is always our top concern.
What happens when a customer asks a question that Mira AI doesn't know the answer to?
With the AI shopping assistant, you can set up the conditions under which you want it to transfer the conversation to a human operator. This happens most often when Mira AI doesn't have enough information to answer the query.
Will the AI understand specific terms from my industry?
Mira AI can master even highly specialized terms from your field. Through webscraping, it can pull information directly from your website and other text materials you provide. Another source of information is your product catalog, which gives it access to all the important details about your goods. If the AI encounters a term it doesn't understand well enough, it will hand the conversation over to your team.
Is the AI shopping assistant suitable for me even if I don't have physical products?
Mira AI isn't limited to just physical products. It works equally well for services, software solutions, consulting, or any other type of services. Through webscraping, it can pull information about your services from your website, and you can also upload additional text documents.
Can I compare AI performance with human operator performance?
Yes, in the Smartsupp dashboard you have access to statistics that allow you to compare the efficiency of the AI assistant with your team's performance. You can track metrics like response speed, number of resolved queries, customer satisfaction rate, or average conversation length. Since all conversations - whether handled by AI or human operators - are stored under one roof in the application, you have a complete overview of your entire team's performance. This data helps you identify areas where AI excels and where human intervention is needed instead, allowing you to optimize the division of work between AI and your operators.Retry
How much does Mira AI cost?
For current pricing details, please visit the Mira AI Pricing page.
Try AI Shopping Assistant now and decide later
Trying our shopping assistant is free of charge. No credit card required.
Trusted by over 100,000 customers worldwide.