based on 700+ reviews from
Handle WhatsApp without using an extra App
58% of the world's internet users have WhatsApp in their phones. Stop switching between apps—answer everything from Smartsupp.
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Join 100,000+ customers now
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Simple & Effective
How WhatsApp integration drives revenue
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WhatsApp is the most "personal" channel
No ads. No scrolling. No distractions.. On WhatsApp, customers focus solely on your message .
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Sell globally beyond your local market
WhatsApp is the default chat tool in 180+ countries. Reach buyers anywhere it dominates.
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Don't let browsers become ghost leads
Live chat conversations vanish when customers close your site. WhatsApp keeps them reachable.
The power of WhatsApp for Business
WhatsApp is more than just a chat app; it's a powerful sales channel.
3B+
Active Users. WhatsApp has over 3 billion monthly active users worldwide.
98%
Open Rate. Marketing messages on WhatsApp achieve up to 98% open rates.
175M
Business Messages. Over 175 million people message a business account on WhatsApp every day.
Source: Meta
Why integrate WhatsApp into your Multichannel?
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Customers like choices
Let them reach you on their preferred channel. Customers remember brands that make shopping easy.
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Turn speed into sales
Today's customers wait seconds, not minutes. Never let a hot lead go cold again.
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Simplify your workflow
Stop living in 2015. Handle all conversations from one modern dashboard.
Integrate multiple channels without extra cost
Connect your channels for free
Ready for your growth
Testimonials
They love us!
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
4.7 Rating based on 787 reviews
4.6 Rating based on 343 reviews
Works great on all major platforms
Use our out-of-the-box integrations on e-commerce platforms and website builders
80+ other platform integrations
FAQs about WhatsApp Integration
Need more details? Check our Help Center.
Will connecting WhatsApp to Smartsupp delete my existing message history?
Not at all. Once connected, your previous conversations remain safe on WhatsApp, and all new messages will flow directly into your Smartsupp dashboard.
How does connecting WhatsApp save time and money?
Switching between WhatsApp and other tools costs your team a few minutes per day per agent. That might not sound like much, but multiply it across your entire team over a year—it adds up to serious hours. On top of that, you'll get access to time-saving features like AI Reply Assistant for all your WhatsApp conversations.
Is it difficult to connect WhatsApp to Smartsupp?
Not at all. No coding required—the setup is straightforward and guided. Head to Settings > Integrations in your Smartsupp dashboard, find WhatsApp, and click Connect. You'll be redirected to authorize the connection with your verified WhatsApp Business account. Once connected, all WhatsApp conversations will appear in your Smartsupp inbox marked with a green icon. For detailed instructions, check out our Help Center.
Do I need a WhatsApp Business account?
Yes, Smartsupp connects via the WhatsApp Cloud API. You will need a verified verified WhatsApp Business account and a phone number.
Can I use my personal number?
We rely on the official WhatsApp Business API, which requires a dedicated phone number (or one not currently connected to the mobile app) to ensure stability and compliance.
Can I connect multiple WhatsApp profiles to one Smartsupp account?
Unfortunately, no. Each Smartsupp account can only be connected to one WhatsApp account at a time. If you manage multiple profiles, you'll need separate Smartsupp accounts for each one.
How much does WhatsApp integration cost?
Here's the best part: connecting WhatsApp to Smartsupp is completely free. No hidden fees, no extra charges. It's pure upside—simplifying your workflow without costing you anything.
Be smart, choose Smartsupp
Get All Features for 14 days trial. No credit card required.