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Mobile SDK A shortcut to better in-app support
Mobile SDK is one of the fastest ways to provide top-quality in-app support. Easy help for users, a breeze for developers and agents.
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Join 100,000+ customers now
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One-click contact
Your users are a tap away from reaching your support. No more navigating away from your app!
Works with:
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Push notification
Keep your visitors in the loop with push notifications when an agent responds. They don’t need to keep the app open to stay updated.
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All-in-one dashboard
You have both in-app and web messages together in one place: easy to see, manage, and navigate.
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Easy and automatic replies
Our chatbot and automated messages keep the conversation going, even when no one is available on the chat.
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Detailed reporting
Monitor agents' efficiency with conversation rating. Get the feedback you need to perform at your best every day.
Mobile SDK config in 3 simple steps
Step 1: Developer docs
Embed our code into your app. Check out the developer's documentation for a step-by-step guide.
Step 2: Set up SDK mobile
Create accounts for your team members and invite them to collaborate.
Step 3: Done!
You’re all set, and your app is now ready for real-time customer interactions!
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Got questions? We’ve got answers FAQ on mobile SDK
Couldn't find some information? Try the Smartsupp Help Center or simply contact us.
What does the Mobile SDK live chat cost?
Mobile SDK is included in our Ultimate plan without additional charges. The price of this plan is customized based on your business size and needs, so we tailor it to fit you perfectly.
Contact the Smartsupp team to get a detailed quote and learn how the Mobile SDK can benefit your app. Share with us what you need, and we'll come up with a personalized plan.
Can I have an SDK and a web widget?
Absolutely! Our SDK and web widget team up to cover your digital presence with a seamless support experience wherever the customers are. You'll get consistent and clear messaging across various communication channels.
What happens when no one is online?
The system queues messages, and push notifications alert your team. No query goes unnoticed.
Will the mobile SDK affect my app's performance?
No, the Smartsupp SDK is optimized to have minimal impact on performance. We've designed the tool so that users won't notice any effect on their app's operation.
Can I customize the chat window's appearance to match my app's design?
Yes, the SDK allows full appearance customization – colors, fonts, layout, and styles can all be tailored so the chat looks like a natural part of your app.
How do push notifications work in the mobile SDK?
Push notifications automatically appear when an agent responds to a user's message. This means users don't need to have the app open and will still be notified of new messages.