Adnan S.
- Easy to use
- Basic features are accessible
- A lot of the functions, but they are not working
- Very bad quality of technical support
- Features doesn't work even after reporting the problem over the last 2 years
:quality(65))
#1 JivoChat alternative
Want AI assistant at startup prices? Choose Smart
Smartsupp's AI chatbot pricing starts 6x lower than JivoChat's. Plus we have WhatsApp and Email integration for free.
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What users say about JivoChat
Chad F.
- Easy to connect to WordPress websites
- Quick to set up and connect phone/WhatsApp number
- Too many notifications and alerts
Timothy B.
- Handling social media platforms
- High charges on paid packages with important features
Daniel T.
- Cool and modern design
- Confusing and time-consuming setup process
Smartsupp has all the tools you need
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One platform, complete coverage
Get live chat, a chatbot and AI tools within a single customer service platform.
Try all the features for freeÂ
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All channels in one dashboard
Reply to customers from WhatsApp, Messenger, live chat and email in one place.
Connect all channels for freeÂ
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Simple setup, even simpler use
You can launch Smartsupp on your website in a few minutes. You do not need to know how to code.
Install Smartsupp for freeÂ
Smartsupp vs JivoChat
How do these tools compare?
While they align on most parameters, Smartsupp's solution offers several advantages that JivoChat doesn't provide.
While they align on most parameters, Smartsupp's solution offers several advantages that JivoChat doesn't provide.
JivoChat | ||
|---|---|---|
$14 / mo. for Standard package | $28 / mo. for Growth package | |
Yes | Yes | |
~ 164KB | ~ 299KB | |
AI shopping assistant Starts at $ 16 /mo. | AI Agent Starts at $ 99 /mo. | |
Yes | No | |
Yes | Yes | |
Yes | Yes | |
Yes | Yes | |
For free Available in all plans, even the free one | Only Messenger is free E-mail and WhatsApp integrations cost extra | |
Yes | Yes | |
Yes | Yes | |
Yes | Yes |
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JivoChat
$14 / mo.
for Standard package
$28 / mo.
for Growth package
Yes
Yes
~ 164KB
~ 299KB
AI shopping assistant
Starts at $ 16 /mo.
AI Agent
Starts at $ 99 /mo.
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
For free
Available in all plans, even the free one
Only Messenger is free
E-mail and WhatsApp integrations cost extra
Yes
Yes
Yes
Yes
Yes
Yes
Our partners already trust us. And you can too
40+ million
175 000+
4.7 / 5 stars
Testimonials
They love us!
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
4.7 Rating based on 787 reviews
4.6 Rating based on 343 reviews
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