Decide when your AI agent asks for contact details

Your AI agent used to ask for contact details up front. Now you choose the moment.

Three ways to collect contacts

✍️ Before the visitor's first message (best for lead generation), so you get contact details from everyone who writes.

🤝 Before handover to an operator (default, best for e-commerce and support), so you only ask when a human steps in.

🚫 Never show, if you want nothing between the visitor and your AI agent.

🎛️ Which details the form asks for still comes from your chat box settings.

👉 Open AI agent settings