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7 principles of correct customer communication

Januar 4, 2021 | Jan Švábík | Smartsupp, Tips, Tipy
7 tips cover@2x
Featured
Do not lose your business needlessly. While shopping around for Christmas presents, we discovered (and used) our chat on various... Weiter »
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Mobile apps
Dezember 16, 2020 | Smartsupp, Tips

Wherever you are you can always answer your customers using our mobile app.

Do you feel like the constant checking of your computer to see if you received a message from a customer... Weiter »
Jan Švábík Jan Švábík
smartsupp christmas shortcuts
Dezember 4, 2020 | Smartsupp, Tips, Tipy

Recurring Christmas questions? Be faster with shortcuts!

We all know what this time of year is like. Christmas is almost here and people are shopping for presents.... Weiter »
Jan Švábík Jan Švábík
release_notes (1)
November 18, 2020 | Product News, Smartsupp

Smartsupp release notes 10/20

Here is a simple summary of the features we have added this October:   Dashboard “Resolve” button added into the... Weiter »
Jan Švábík Jan Švábík
smartsupp tutorial
November 18, 2020 | Smartsupp, Tips

FAQs: What have you been asking this month?

We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts.... Weiter »
Jan Švábík Jan Švábík
omnichannel-blog-update
September 1, 2020 | Product News, Smartsupp, Tips

The end of the old XMPP. Take a full advantage of the new Smartsupp!

We have implemented XMPP solutions in the past mainly due to the absence of mobile applications. Today, you have the... Weiter »
m smartsupp web Michaela Žabková
August 19, 2020 | Smartsupp, Tips

5 ways to engage your visitors with live chat

Are you looking for a way to engage your visitors using live chat? Acquiring traffic is costly and takes time... Weiter »
m smartsupp web Michaela Žabková
smartsupp chatbot
Juni 18, 2020 | Product News, Smartsupp

How to build a chatbot without coding? Smartsupp Chatbot garage.

When we were preparing this article, we looked online to find out how many people have already written on this... Weiter »
m smartsupp web Michaela Žabková
live chat dashboard
Juni 16, 2020 | Product News, Smartsupp

What are the latest changes in the Smartsupp dashboard?

The news doesn’t stop with the chat box. Our dashboard also gets a new look and features. We gave a... Weiter »
m smartsupp web Michaela Žabková
smartsupp live chat chatbox
Juni 11, 2020 | Product News, Smartsupp

File-sharing and much more! The new chat box is out.

We are constantly working to improve Smartsupp and we always take your feedback to heart. That’s why we’ve collected your... Weiter »
m smartsupp web Michaela Žabková
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