Unuo design
:quality(55))
:quality(55))
Unuo design manages to resolve 40% of communication with their customers via chatbot Featuring Irena Žirovnická, Customer Support Manager
150 — conversations per day during the season
3000 — visits per day
40% — of queries resolved by chatbot
Why Live Chat?
“In the chat, it’s super easy to send a link, which helps visitors find what they were looking for and put it in the cart right away.”
Achieving great results with Smartsupp
Some notable recorded results Unuo design achieved by using live chat and chatbots were:
Company:
-
Unuo has 4 online stores in CZ & SK
-
They make clothing for children and mothers
-
They offer unique fabrics from which customers sew clothes themselves
-
Unuo is now 5 years on the market
Web
https://www.unuodesign.cz/ https://www.unuo.cz/
Industry: Clothing and fabrics
Key features used
Achieving great results with Smartsupp
Please put some paragraph here to describe in more detail than in the conclusion the great results they achieved with Smartsupp +379 conversion rates, people who interact with Smartsupp tend to buy 4x more often and other beautiful juicy numbers that show how great it is to use live chat.
70% — of customers are converted through chat
a total of 3000 — visits per day
150 — conversations per day during the high season
chatbot solves 40% — of communication with customers
:quality(55))
“The chat provides us with enough time to respond. There is no pressure to respond like there is on a phone call.” — Irena Žirovnická, Customer Support Manager
:quality(55))
:quality(55))
_Try now_