Tips

TOP 5 Smartsupp must-have features for your business

Have you just created a new account and installed Smartsupp on your website? Great! We’d like to show you five useful features that will help you impress your c…

7 principles of correct customer communication

While shopping around for Christmas, we sometimes discovered (and used) our chat and noticed several bad habits. Do not lose your business needlessly.

Wherever you are you can always answer your customers using our mobile app.

Do you feel like the constant checking of your computer to see if you received a message from a customer is a waste of time? No more of that - using our mobile …

Recurring Christmas questions? Be faster with shortcuts!

We all know what this time of year is like. Christmas is almost here and people are shopping for presents. Even if you have a section on your website dedicated …

FAQs: What have you been asking this month?

We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts. How to invite agents? Since we launched the n…

Improve your customer care with Smartsupp chat statistics

The advantages of chat statistics are countless — tracking company progress, its business goals, planning the strategy and many more.

All Secrets about Automatic Messages Revealed

Automatic messages! All secrets about the most useful chat feature revealed. Complete introduction. Best practices included.

How to increase sales with a live chat

Have you installed Smartsupp on your website already? Good. So what now? Let’s take a look at our tips on how to increase sales with live chat. Reach Your Custo…

Speed up your conversation with Shortcuts

5 minutes of reading. 3 minutes of setting up. You use some phrases 50 times a day. It means 250 times a week. It is tiresome and completely useless. How do you…