Miracle helpers: 6 micro-chatbots that will boost your sales

The days when building a chatbot was a complicated and time-consuming process are long gone. Meet micro-chatbots, the virtual helpers you create with minimal effort. 🤖💪 These small chatbots usually consist of only a few messages, but they are an amazingly effective tool for reaching out to visitors in a targeted way and growing sales.

We carefully picked the 6 most effective ways to use micro-chatbots in your business:

Motivate visitors to complete a purchase

Some customers simply need a little nudge. By offering a discount, free delivery or any other tempting offer you can influence their final decision and give them the right motivation to complete their purchase. 😉💸

💡 TIP: Imagine a visitor has put a pair of shoes in their basket but hesitates over whether to complete the purchase. At that moment they receive a message from the chatbot offering a 10 % discount on the whole order if they complete it within the next hour. An offer like that can nudge them and give them the impulse they need.

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Promote seasonal discounts and campaigns

Chatbots can be your secret weapon for promoting new or existing products cheaply. 💪 With their help you can tell customers about exclusive campaigns or limited offers at any time, and you easily adjust the chatbot content to whichever offer is currently running.

• One effective way to attract new customers is to reach out to visitors with seasonal offers and campaigns.

• You can also use chatbots to promote discount campaigns during a weaker period.

• Or they can tell visitors about upcoming campaigns in advance and hook them early.

💡 TIP: During the Christmas season, for example, you can build a chatbot that offers exclusive discounts on popular products such as Christmas decorations, gifts or winter clothing. Or during the summer months you can offer visitors discounts on garden furniture or summer clothes.

Get rid of surplus stock

Clear the shelves. 🧹✨ Chatbots can offer exclusive discounts on goods that are not selling well and motivate visitors to buy the products that have been resting on your shelves for too long.

💡 TIP: At the end of the summer season, for example, you can use a chatbot to tempt visitors with an exclusive offer giving them 20 % off all summer dresses. The chatbot reaches out to every visitor who enters the dresses category and offers them a discount code.

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Offer suitable related products

This simple but clever trick gives you the chance to raise the total order value. Take the opportunity when a visitor spends a longer time looking at a specific item and offer them related products. That way you target exactly the visitors who are likely to be interested in those goods. 🎯

💡 TIP: Imagine a visitor is browsing your site with the aim of buying a new laptop. They stop in the laptop category, look at what is on offer, and at that moment your chatbot offers them related items such as a laptop bag or a mouse. The visitor was not considering either of them originally, but both would actually come in handy…

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Answer the critical questions before a purchase

For a customer who is already in the basket, a chatbot can provide all the information and answer the tricky questions that might otherwise throw them off and put them off buying.

💡 TIP: A chatbot can provide information about product availability, delivery options, returns and much more.

Provide help even when you are offline

When you are on chat it is always best to lead the conversations yourself, but who serves visitors once you are no longer available? 📵 Customers will not wait, so at that moment it pays to have a chatbot that gives basic answers and, where needed, assures visitors that a human agent will attend to them soon.

💡 TIP: Imagine a customer visits your website outside your working hours and has a question. Instead of leaving your site frustrated, the chatbot gives them the basic information and assures them that their message will reach a human agent who will deal with their question the next day.