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From our blog
Web Chat: Best Practices for Communicating with Customers
Learn how to best employ web chat in your customer service strategy and improve the user…
What is a Chatbot: The Ultimate Guide
Want to know what chatbots are, how they work, and the benefits they offer businesses? T…
Conversational Commerce Market Trends–Driving Online Sales Through Live Chat and More
Find out why live chat, chatbots, and other conversational e-commerce tools are the best…
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How Does Chat Transcript Help Customer Service? Everything You Need to Know
Find out how a chat transcript can enhance your customer service. Explore the benefits of reviewing past conversations and how it influences customer satisfaction.
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Smartsupp featured on CyberNews as one of the best WordPress plugins
Smartsupp live chat, chatbots, and video recordings listed as one of the best plugins for businesses to leverage on WordPress! Learn more here.
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