Smartsupp dashboard combined with the chat box on a Shoptet online store website

Increase sales in your Shoptet online store with chatbots

Smartsupp helps more than 4,600 online stores in Czechia sell more, save time and be online 24/7 thanks to a combination of chatbots and live chat.
Smartsupp dashboard combined with the chat box on a Shoptet online store website
4
in the Shoptet store
100K+
customers worldwide

Boost your business with Shoptet live chat and chatbots

Online chat box offering live support
Smartsupp dashboard providing extended visitor information thanks to our Shoptet integration

1-click installation

Smart Shoptet integration

  • Customer personal data You know exactly who is writing to you, what their email is and what other personal information they have. That way you have everything at hand and do not have to switch to other tools.
  • Order data You see the orders of the customer writing to you right in Smartsupp. That way you can advise them faster without needlessly searching for orders.
Smartsupp chatbot answering a question about order status

Automate 50% of questions

Resolve most conversations without any work

  • Order status check Smartsupp finds and checks the order status itself and replies to the customer. If they have further questions, it transfers the customer to you.
  • FAQ chatbot An automatic chatbot that is available to your customers 24/7 and saves you a lot of time and repeated questions.

Chatbots for Shoptet that sell

Smartsupp chatbot helping visitors find products

A personal shopping guide

The Smartsupp chatbot for Shoptet helps your visitors find the products they are looking for quickly and without trouble.

Smartsupp chatbot promoting special offers

Catch attention with a special discount

Use chatbots to promote sales, discounts or time-limited campaigns such as Black Friday.

Smartsupp FAQ chatbot

Handle repetitive questions automatically

According to our users' statistics, 50% of their customers' questions are repeats. Thanks to the FAQ chatbot you handle them efficiently and automatically.

Smartsupp chatbot offering complementary products

Increase the order value

Offer your customers complementary or similar products with a better margin and increase the average order value.

Smartsupp chatbot offering help in shopping cart

An end to abandoned baskets

Do not let customers run away from the basket. With an automatic chatbot you can offer them a special discount or free shipping.

Smartsupp chatbot collecting contact details

Collect quality contacts

Collect emails and other personal information automatically right in the chat.

Smartsupp demonstrably increases sales

“Smartsupp Live Chat helped us increase revenue by 10.8%. We have been using it for several years and it has helped us raise order value by 30% and the conversion rate by 169%.”
Breno
Jakub Klaus, e-commerce manager, Breno.cz
169%
conversion rate
30%
average order value
98%
satisfaction rating

Why do over 100,000 customers worldwide trust Smartsupp?

Boost sales icon

Increases sales and saves time

Smartsupp demonstrably increases the conversion rate and sales.
Language support icon

We speak Czech and Slovak

With us you get first-class customer support in Czech, Slovak and many other European languages.
Easy to use icon

Anyone can handle it

Smartsupp is easy to use and you can start selling in a few clicks.