Smartsupp chat pricing

Price per month (yearly payment)

Free forever for 3 agents

USD 10.00 / agent

USD 19.00 / agent

Price per month (monthly payment)

Free forever for 3 agents

USD 15.00 / agent

USD 29.00 / agent

Number of websites

unlimited

Priority chat support

Data privacy & security - GDPR compliant

Core features

Web dashboard

iPhone/iPad app

Android app

E-commerce platform integrations

Basic chat box customization

Basic visitor info

Email notifications

Sound and visual notifications

Premium features

Chat history

14 days

1 year

Personal shortcuts

3

unlimited

Customer satisfaction rating

Automatic messages

Detailed visitor info

Visitor filters

Block visitor

Chat transfer between agents

Office hours

Google Analytics connection

Integration with help desk or CRM

API

Statistics

Detailed statistics

Groups of agents

Team shortcuts

10

unlimited

Limited access for agents

Shot of Slivovica

Chat box customization

Predesigned chat bubble

Custom chat box colors

Mobile-ready chat box design

Agent photo and description

Custom chat bubble

Offline form

Always on

Customizable

Pre-chat form

Chat transcripts for visitors

Position and size of chat box

Multi-language and multi-design chat box

Advanced chat box customization with API

Smartlook video recordings

Number of recordings

10 000 / month

50 000 / month

Compatibility with dynamic/JavaScript sites

Recording history

10 days

Recording filters

Fair and transparent pricing

Enjoy our Free package as long as you want. Upgrade when you feel ready to take relationship with your customers to the next level.

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Not sure what package you need?

List of features

Core features

Premium features

Chat box customization

Smartlook video recordings

Popular chat solution of European websites and webshops

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