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Fair and transparent pricing

Enjoy our Free package as long as you want. Upgrade when you feel ready to take relationship with your customers to the next level.

Free

0

Free forever for 3 agents

Create a free account
  • Unlimited chat conversations
  • Basic chat box customization
  • Mobile apps for iOS and Android
  • E-commerce platform integrations
  • 14-day chat history

Standard

0

Monthly per agent

Try it for free

All features of Free +

  • Automatic messages
  • Full chat box customization
  • Detailed visitor info
  • Priority chat support
  • 1 year chat history
  • Smartlook video recordings

Pro

0

Monthly per agent

Try it for free

All features of Standard +

  • Statistics
  • Groups of agents
  • Team shortcuts
  • Shot of Slivovica

Shown price is without VAT

Not sure what package you need?

Start using Smartsupp now and decide later. You get 30 day free trial with all features in each package.

List of features

Free

Standard

Pro

Price per month (yearly payment)
Free forever for 3 agents
USD 8.00 / agent
USD 19.00 / agent
Price per month (monthly payment)
Free forever for 3 agents
USD 10.00 / agent
USD 23.75 / agent
Number of websites
unlimited
unlimited
unlimited
Priority chat support
Data privacy & security - GDPR compliant

Core features

Web dashboard
iPhone/iPad app
Android app
E-commerce platform integrations
Basic visitor info
Email notifications
Sound and visual notifications
Personal shortcuts
unlimited
unlimited
unlimited
Visitor filters
Block visitor
Chat transfer between agents

Premium features

Chat history
14 days
1 year
1 year
Customer satisfaction rating
Automatic messages
Detailed visitor info
Office hours
Google Analytics connection
Integration with help desk or CRM
API
Statistics
Groups of agents
Team shortcuts
2
unlimited
Limited access for agents
Shot of Slivovica

Chat box customization

Predesigned chat bubble
Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Custom chat bubble
Offline form
Always on
Customizable
Customizable
Pre-chat form
Chat transcripts for visitors
Position and size of chat box
Multi-language and multi-design chat box
Advanced chat box customization with API

Smartlook video recordings

Number of recordings
1000 / month
10 000 / month
50 000 / month
Compatibility with dynamic/JavaScript sites
Recording history
10 days
10 days
10 days
Recording filters

Popular chat solution of European websites and webshops

Smartsupp is used by 283 351 companies and freelancers all over Europe

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