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- Unlimited chat conversations
- Unlimited number of agents
- 14-day chat history
- All features of Free
- Custom chat box design
- Unlimited chat history
- Smartlook video recordings
- Mobile apps
- Automatic messages
- Google Analytics connection
- API
- Chat support
- All features of Standard
- Statistics
- Groups of agents
- High load dashboard
- Shot of Slivovica
Mouse over features for more info | Shown price is without VAT
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List of features
Free
Standard
Pro
Price per month (yearly payment)
forever free
$8.00 / agent
$19.00 / agent
Price per month (monthly payment)
forever free
$10.00 / agent
$23.75 / agent
Number of websites
unlimited
unlimited
unlimited
Core features
Web dashboard
Desktop app
iPhone/iPad app
Android app
Visitor info
CMS plugins (Wordpress, Prestashop & more)
Data security (SSL encryption)
Sound and visual notifications
Email notifications
Visitor notes
Chat transcripts
Block visitor
Chat transfer between agents
Premium features
Chat history
14 days
unlimited
unlimited
Priority chat support
Automatic messages
Agent rating
Personal shortcuts
Office hours
Team shortcuts
Customer info
Google Analytics connection
Limited access for agents
API
Integration with help desk or CRM
Statistics
Groups of agents
High load dashboard
Shot of Slivovica
Chat box customization
Predesigned chat bubbles
Custom chat box picture
Agent photo and description
Mobile-ready chat box design
Custom colors
Pre-chat form
Option to hide chat box while offline
Advanced chat box customization with API
Multi-language and multi-design chat box
Custom CSS styles
Position and size of chat box
Video recordings of visitors
Number of recordings
1 000 / month
10 000 / month
50 000 / month
Compatibility with dynamic/javascript sites
Recording history
1 day
1 day
10 days
Filters
