Smartsupp chat pricing

Knowledge base

Customer support

Data privacy & security - GDPR compliant

Premium features

Conversations volume

unlimited

100 conversations / month

Conversation history

3 years

1 year

14 days

Chatbots

50 chatbots

10 chatbots

1 chatbot

Chatbot segmentation options

Multi-language chatbot

Personal shortcuts

unlimited

1

Customer satisfaction rating

Detailed visitor info

Visitor filters

Block visitor

Chat assign to agent

Google Analytics connection

Chat box API

Statistics

Team statistics

Teams of agents

Team shortcuts

Office hours

Limited access for agents

Rest API and data exports

Core features

Number of websites

unlimited

Live chat

Email sending

Facebook Messenger integration

Web dashboard

iPhone/iPad app

Android app

Windows app

E-commerce platform integrations

File-sharing

Basic visitor info

Sound and visual notifications

Chat box customization

Custom chat box colors

Mobile-ready chat box design

Agent photo and description

Chat page (open chat box via direct link)

Chat box embedded in mobile app

Authorization form

Customizable

Always visible when offline

Chat box position on the page

Customizable

Multi-language and multi-design chat box

Advanced chat box customization with API

Smartlook video recordings

Number of recordings

50 000 / month

10 000 / month

Compatibility with dynamic/JavaScript sites

Recording history

10 days

Recording filters

Fair and transparent pricing

Enjoy our Free package as long as you want. Upgrade when you feel ready to take relationship with your customers to the next level.

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List of features

Premium features

Core features

Chat box customization

Smartlook video recordings

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Convert your visitors into customers