Log in Create a free account

Fair and transparent pricing

Enjoy our Free package as long as you want. Upgrade when you feel ready to take relationship with your customers to the next level.

Free

For small websites that need simple chat to communicate with visitors.

Free

0 forever

Create a free account
  • 14-day chat history
  • Basic chat box customization
  • Mobile apps for iOS and Android
  • E-commerce platform integrations
Show all features

Most popular

Standard

For websites that want to effectively turn visitors into loyal customers.

Standard

0 monthly

Try it for free

All features of Free +

  • 1 year chat history
  • Full chat box customization
  • Automatic messages
  • Statistics
  • Detailed visitor info
  • Priority chat support
  • Smartlook video recordings
Show all features

Pro

For teams that want to provide professional customer care.

Pro

0 monthly

Try it for free

All features of Standard +

  • Detailed statistics
  • Groups of agents
  • Team shortcuts
  • Shot of Slivovica
Show all features

Shown price is without VAT

Pro

Money-back guarantee


If you're not 100% satisfied, we'll give you your money back.

List of features

Free

Standard

Pro

Price per month (yearly payment)
Free forever for 3 agents
USD 10.00 for 3 agents
USD 19.00 per agent
Price per month (monthly payment)
Free forever for 3 agents
USD 15.00 for 3 agents
USD 29.00 per agent
Number of websites
unlimited
unlimited
unlimited
Priority chat support
Data privacy & security - GDPR compliant

Core features

Web dashboard
iPhone/iPad app
Android app
E-commerce platform integrations
Basic chat box customization
Basic visitor info
Email notifications
Sound and visual notifications

Premium features

Chat history
14 days
1 year
1 year
Personal shortcuts
3
unlimited
unlimited
Customer satisfaction rating
Automatic messages
Detailed visitor info
Visitor filters
Block visitor
Chat transfer between agents
Office hours
Google Analytics connection
Integration with help desk or CRM
API
Statistics
Detailed statistics
Groups of agents
Team shortcuts
10
unlimited
Limited access for agents
Shot of Slivovica

Chat box customization

Predesigned chat bubble
Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Custom chat bubble
Offline form
Always on
Customizable
Customizable
Pre-chat form
Chat transcripts for visitors
Position and size of chat box
Multi-language and multi-design chat box
Advanced chat box customization with API

Smartlook video recordings

Number of recordings
10 000 / month
50 000 / month
Compatibility with dynamic/JavaScript sites
Recording history
10 days
10 days
Recording filters

Popular chat solution of European webshops and websites

Join the 403 621 companies and freelancers relying on Smartsupp

Your customers are on your website right now

Chat with them. Get Smartsupp up and running in just a few minutes.

Create a free account