Smartsupp chat pricing

Price per month (yearly payment)

Free forever for 3 agents

USD 10.00 for 3 agents

USD 19.00 per agent

Price per month (monthly payment)

Free forever for 3 agents

USD 15.00 for 3 agents

USD 29.00 per agent

Number of websites

unlimited

Priority chat support

Data privacy & security - GDPR compliant

Core features

Conversation history

14 days

1 year

Live chat

Email sending

Facebook Messenger integration

Web dashboard

iPhone/iPad app

Android app

Windows app

E-commerce platform integrations

File-sharing

Basic visitor info

Sound and visual notifications

Limited access for agents

Premium features

Personal shortcuts

3

unlimited

Chatbot

3 bots

unlimited

Customer satisfaction rating

Detailed visitor info

Visitor filters

Block visitor

Chat assign to agent

Office hours

Google Analytics connection

Export of communication to 3rd party system

API

Statistics

Detailed statistics

Groups of agents

Team shortcuts

10

unlimited

Chat box customization

Custom chat box colors

Mobile-ready chat box design

Agent photo and description

Chat page (open chat box via direct link)

Chat box embedded in mobile app

Authorization form

Always visible when offline

Customizable

Chat box position on the page

Customizable

Multi-language and multi-design chat box

Advanced chat box customization with API

Smartlook video recordings

Number of recordings

10 000 / month

50 000 / month

Compatibility with dynamic/JavaScript sites

Recording history

10 days

Recording filters

Fair and transparent pricing

Enjoy our Free package as long as you want. Upgrade when you feel ready to take relationship with your customers to the next level.

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List of features

Core features

Premium features

Chat box customization

Smartlook video recordings

Popular chat solution of European webshops and websites

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