based on 700+ reviews from

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Smartsupp platform

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Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
AI shopping assistant

Shopping Assistant

Meet Smartsupp Mira AI, your own shopping assistant that learns your business and improves customer satisfaction by providing instant assistance, product recommendation, support and advice.
  • Recommends products & services
  • Answers up to 80% common and technical questions
  • Customizable identity, tone and brand voice
  • Configurable handover to a human operator
  • Easy & continuous training through web-scraping and FAQs
  • Learns about your products directly from your product feed

Featuring – a powerful chat widget

A user-friendly chat widget for seamless communication will be appreciated by your agents and customers.
Live Chat

Live Chatting

A user-friendly chat widget for seamless communication will be appreciated by your agents and customers.

Choose a right solution that fits your business

Manage customer interactions and team performance. Discover features to streamline operations and boost satisfaction.
All replies in one place

Testimonials

They love us!

"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
Zuzana
Mar 05, 2025
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
Ivan
Mar 25, 2025
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
La Dolce
Nov 05, 2024
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
Ioannis
Feb 15, 2023
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
Monika
Jan 30, 2025
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
Laura
Feb 24, 2025
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
Bing
Mar 15, 2021
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
Zydrunas
Dec 05, 2024
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
Zuzana
Mar 05, 2025
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
Ivan
Mar 25, 2025
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
La Dolce
Nov 05, 2024
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
Ioannis
Feb 15, 2023
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
Monika
Jan 30, 2025
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
Laura
Feb 24, 2025
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
Bing
Mar 15, 2021
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
Zydrunas
Dec 05, 2024
4.7 Rating based on 787 reviews
4.6 Rating based on 343 reviews

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders
Binargon
Bigcartel
Blogger
Adobe Muse
BigCommerce
Boxloja
cs-cart
Gambio
IdoShell
Inistapage
Google Tag Manager
Kvikymart
JIMDO
Lightspeed
Mozello
OpenCart
oxyshop
Quicksilk
Redcart
Rocketoo
Shoplo
Shoprenter
Shopware
Skyshop
sote
Squarespace
Textpattern
Strikingly
UpGates
UnasShop
Webnode
Weasy
Unbounce
Webmium
Weby24
Wizishop
Weebly
Webgarden
Binargon
Bigcartel
Blogger
Adobe Muse
BigCommerce
Boxloja
cs-cart
Gambio
IdoShell
Inistapage
Google Tag Manager
Kvikymart
JIMDO
Lightspeed
Mozello
OpenCart
oxyshop
Quicksilk
Redcart
Rocketoo
Shoplo
Shoprenter
Shopware
Skyshop
sote
Squarespace
Textpattern
Strikingly
UpGates
UnasShop
Webnode
Weasy
Unbounce
Webmium
Weby24
Wizishop
Weebly
Webgarden
80+ other platform integrations

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