Můjkoberec has their chatbot running 24/7, saving valuable time for customer support
Why live chat?
Achieving great results with Smartsupp
Some notable recorded results Můjkoberec achieved by using live chat and chatbots were:
Můj koberec is an online carpet and flooring store
They have a physical brick-and-mortar shop in Prague
They also offer additional services like carpet cleaning and flooring
They are famous for using humor as part of their branding–they use a cartoon character depiction of Aladdin to spice up their customer communication